Cellular Sales in Lenox, a local Verizon store, offers a welcoming and helpful experience for customers. The staff, including employees like Paul, Aidan, and Chis, are known for being friendly, attentive, and knowledgeable. Customers appreciate the great customer service and the effort staff make to accommodate their needs, whether upgrading devices like iPhones and Samsung Galaxy phones or purchasing accessories and services. Many reviews highlight the staff’s patience, kindness, and professionalism, making the process of buying or upgrading phones smooth and efficient. Although there was an isolated negative experience with one employee, overall, visitors find the store easy to access and receive excellent assistance. The store provides in-person support, helps with device setup, and explains Verizon plans and promotions clearly. Customers leave satisfied, often mentioning their positive experiences and gratitude for the helpful staff at Cellular Sales in Lenox.
I had a terrible experience in the Verizon in Lenox with an employee named Paul who was both bad at his job and obnoxious.
May 2026
Victor patiently walked me through each step of purchasing a new iphone, new ipad, and the accessories I needed. He answered my questions and concerns, some even before asked. I feel fully confident I can now adapt to a new line of products with the excellent service and support I received from Victor
April 2026
I went in for a few questions on my phone and Mike was very pleasant and answered all my questions.
