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7:30AM - 5:30PM
405 Concord Ave, Belmont
Post Offices
“I had an efficient drop-off experience and was able to pick up some cute new stamps as well. I got there a bit after 7:30am when they opened and there was only one other person in front of me. It went smoothly and was overall pleasant.”
“Amanda was super helpful, explaining the difference between priority and ground shipping. She also shared tips on getting free priority shipping supplies in-store and online. Great customer service and a delightful experience!”
1:30 - 5PM 9AM - 12:30PM
880 Boston Rd Ste I, Pinehurst
Post Offices
“Today I had a surprisingly great experience at this post office. There was an older gentleman working there who was incredibly kind, patient, and genuinely helpful. He took the time to explain everything clearly and made the whole process smooth and stress-free.
Honestly, I didn’t expect this level of service , especially from a USPS. This has been the best experience I’ve had at any branch so far.”
“I really appreciated the patience and professionalism of the clerk today. They took the time to explain my shipping options and made sure everything was done correctly. Thank you for the great service! (Clerk:07) ?”
“The staff at this USPS location went above and beyond to help me. They were patient, professional, and took the time to clearly explain everything I needed to deal with an unusual situation. Excellent customer service!”
“These guys ae always awesome! They are incredibly friendly and helpful. They even helped me track down a lost passport that had been sent to my previous address. They are a great service to the community. I love them!”
9AM - 5PM
2344 Washington St Ste 1, Newton
Post Offices
“Kelly and Wendy provided exceptional service and accomodated my large order. I especially enjoyed meeting the post office puppies. If you're looking for a post office, this is the place to be!”
“I recently visited the United States Postal Service and had a great experience overall.
One of the tellers really stood out. He was incredibly thoughtful with his suggestions and took the time to walk me through every option step by step. Even though I ultimately decided not to ship through USPS because the available options were a bit out of my budget, I truly appreciated how clearly everything was explained. I left fully understanding what I would have been paying for, which says a lot about the level of service.”
“I really love this post office. They always get you in and out, they're friendly, knowledgeable and have your best interest in mind. Special shoutout to Joe who is really one of the best! I have a post office around the corner from my house but regularly go out of my way to the Wayland one because I trust them and know they'll get it done right.”
“I love this post office. Staff is warm and very helpful. I accidentally left an item behind after a visit, and they held on to it for me, remembering who I was when I came back.”
“Just left the Brookline location… Drove here in hopes of a better experience to mail a simple package.10/10 .. Bald Clerk— pleasant, efficient, courteous. Worth the drive!!Thank you Sir for your service!!”
8:30AM - 4:30PM
2122 Commonwealth Ave, Auburndale
Post Offices
“The reviews are probably based more on bad experiences on the delivery end. This office is straightforward and gets the job done. I wish USPS would invest and probably spruce up the place, similar to newer facilities I see in other areas of the country. This would probably make the space more inviting for staff and customers.Overall, I use USPS more than the other services. Prices in most cases are better and get to well traveled locations relatively quickly.”
“I use this post office often, both on weekdays and weekends, and it's an overall great experience! The postal workers are fast, efficient, and kind. There's rarely a line.”
“I went here early on a Thursday morning and there was no wait. I did not have a box for my item and the USPS employee was so nice in helping me find a box and pack my item. I was pleasantly surprised by how well my experience was!”
“Excellent service here. I come here because my town USPS is so terrible lol. USPS has been gutted by the gov to push private companies to take over but the problems from that isn't the fault of the location. The employees here have always been super helpful and friendly.”
“Good afternoon! I would like to thank the staff of the Wayland post office. Always attentive and friendly operators and postmen, provide professional assistance in the provision of services. Thank you for your quality work and attentive attitude. I recommend.”
“Parking can be a pain if you try to get there on a Saturday, but the staff is always nice and there's usually more than one clerk which makes a HUGE difference when they are busy. If you collect stamps, they usually have a good selection in stock. Take a look at the 1941 "WPA" mural, vintage PO boxes, etc.”
“This post office is somewhat small, and the location is right on a very busy street. However, the location of this post office is convenient for me because it's extremely close to where I live. Plus, the customer service is good and quick.”
“Friendliest service in the metro Boston area! As a warehouse manager I have been to a number of carrier locations across the city and this location is always the most helpful and kindest. Everyone who works here deserves a raise.”
“Shout out to Elaine for understanding the urgency of my situation and doing what it takes, including calling the right people, to ensure I get my package on time. Thanks Elaine !”
“This location has absolutely the best USPS team in the Greater Boston area. I've visited USPS locations all over the region & I stop at the Day St. location a few times a week. The staff here has been consistently friendly and knowledgeable over the years even when it can get busy, they do their best to keep customers smiling. I some needed extra help today and Roselynn was incredibly patient and thorough, she even called customer service to help me track down the answer I needed from HQ. I also really appreciate the drop-off window at this location so I can pre-pay my packages and not have to wait in line. Please be nice to the staff if you go here, I see how much they deal with in a day in this busy square & they are some really amazing folks!”
“Always Excellent Customer Service At the Stoneham Post Office! The Woman the Run the front are Excellent With helping Customers get there package off and get stamps ECT... Can't ask for better Employees then the staff you have at the Stoneham Post Office! Thank you it's My Pleasure to come from Medford to do my business here!”
“My wife loves to loudly yell over my shoulder “do NOT throw that out! I’ll sell it. Someone could use that, it’s in great condition…practically brand new!” Which of course leads me to (almost) ask why she bought the item in the first place if we never ended up using it and now I’m here unearthing it in the attic like fossil in western Utah. THAT being left unsaid of course she sells probably 1.3 things she claims she’s going to sell. The rest end up BACK in the attic where this whole story began.
ONE of the things she sold she forgot to mail out the night before going away for a few days. The buyer was expecting it at a specified time and it needed to be mailed “tomorrow PLEASE!” I am a 50 year old man and somehow I’ve managed to dodge the Post Office for pretty much all 50 of my years. I just have a great wife that handles things like that and it’s not a place I ever need to go. So going in I had the address of where the item was going and the item itself.
I would not have known where to even begin if not for the welcoming and sincere “how can I help you today?” I was greeted with by Allison behind the counter. She walked me thru every step, explaining everything along the way in a manner that I could probably walk in next time and mail something myself! She was great. When I tell you she not only banged out every step of the process she did it happily. Just exactly what service should always be when someone is “working” somewhere. Thank you Allison. I hope you see this and you have a better day because of it. I was the clueless guy mailing the football jersey late on a Friday. ?”
“Was having trouble with USPS website so went in person. No line and guy working was super helpful with best shipping option and super patient when I clicked the wrong buttons when declaring contents, credit card machine. Pleasant experience!”
“The guy with the beard— I didn’t ask for his name unfortunately— was super nice and made sure to track my package as quickly as he could as I was wondering about the status and it delivered a couple of hours later!”
“I just had the quickest passport application done for my 16 years old son at this office! The young lady who helped us was very friendly and EFFICIENT. We were all done in less than 10 minutes.”
“I had a great experience at the Somerville USPS store. I sent important international documents, and Marcello was invaluable, professional, and kind. He explained everything clearly, double-checked the details and made the entire process smooth and stress-free. It’s rare to feel genuinely cared for at a post office, but that’s precisely how I felt here.
I wish the interior were more modern, but the quality of service more than made up for it.
Thanks again to Marcello and the team!”
“Omg! Tim here has gone beyond the call of duty to find the perfect box to send to Japan- saving me a whopping $60!! He is so kind and helpful. He made my day! Thank you Tim! ?✨?”
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“Very conveniently located on Massachusetts Avenue in the heart of downtown Lexington. The building is open 24 hours a day, thus dropping off outgoing mail at any hour of the day or night is very easy.”