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“I already have two accounts at Salem Five. I saw the ad offering 5% on a 6 month CD. I felt like it was convenient to go in and open the account. The rate was good. The bank was offing 5.25% when I went into the store. The employee spent her time to explain everything to me. She told me about your IRA CD. I just moved to New Hampshire two years ago. I am still able to find a store that is on the border within 20 minutes from me. I will be adding funds to my account, so I can set up the IRA CD for 13 months at 5% that we talked about. My overall experiences with Salem Five have been good. I have been with them for quite a while. Their customer service is excellent.”
8:30AM - 4PM
375 Merrimack St, Lowell
Banks
“Supporting the community. Credit Unions reinvest in the community and JDCU is just another example of how community financing has helped to grow the economy and expand the upward mobility of its local population. Love the place but wish they would do away with some of their fees. Especially their NSF overdraft fees. :-/”
“I just wanted to finally reflect after over a decade of using this bank for managing my checking account and whatnot.
After visiting a different NON-Santander bank for a specific situation recently, I have had such an insanely dreadful experience that I had to leave a nasty one star.
Meanwhile, I've been to a myriad amount of Santander branches over the years, with this particular one being my go-to due to distance, and utilized mobile customer service on various different occasions - and I've had nothing but absolute flawlessly friendly, fully-attentive, and competent staff every single moment and step of the way throughout my years of using Santander.
I have to emphasize when I had that horrible experience at the other bank, it crossed my mind, my main bank (Santander) across all locations would NEVER treat me like that other bank did.”
“Extremely helpful! Amanda Pitre helped me open a business account in no time.With the crazyness of starting my own non-profit, meeting with clients, going to court, etc. She was very accommodating and completed all the paperwork in no time!I had gone to two other banks prior and did not receive the service that she provided at Enterprise Bank.So, thank you!”
“I met with Laura C to open an account. She was absolutely fantastic. I was apprehensive about using a new credit union but she made the experience so easy and explained every step of the way.”
“Nice, clean, well maintained branch. Staff is sweet and friendly. They are under staffed. Could not get my work done. Appointment is needed. They also have a drive through for the ATM. Parking should not be an issue, they have ample space in the complex.”
“The team at the Lowell branch is very professional, pleasant, and courteous. I don't go very often. However, each time I visit, the experience is always pleasant. I don't know if they still have the same manager... But the last time I visited, the gentleman administrator who assisted me was exceptionally great.”
9AM - 4PM
10 George St, Lowell
Banks
“I come to this bank to cash my check I have never had a bad experience here, everyone has been super nice and helpful. I'm thinking of switching to them instead of my regular bank”
9AM - 4:30PM
87 Hale St, Lowell
Banks
“I spoke with Karynn at the lowel branch and she was amazing. She helped me out when I was told from someone else that I had to go into a branch. She went above and beyond and for that I'm extremely happy.”
9AM - 5PM
45 Central St, Lowell
Banks
“Theee BEST customer service! Hands down , I’m not even from the area. I NEVER LEAVE REVIEWS! On anything! But when going to the bank makes ur whole day and u still leaving with only 8 dollars in your account. But STILL just had a great experience yaaaa . I loved it that much ??”
“My name is Jerry Fitzgerald from Pepperell, ma. I have been a member of Lowell Five for over 10 yrs. The staff at the Pepperell Location goes above and beyond to help their customer in anyway they need. Especially Belinda the Branch Mgr she has helped me in so many ways more than I can mention. She helped me to get documents notarised, wire transfer, IRA, CD, and ID Fraud. I closed all my other accounts and put all my money into Lovell Five. If you need documents notarised, possible fraud, credit cards, business account, CD, IRA, checking account, savings account, then look no more cz Lowell Five can do it all and much much more. One thing I like is no appointment needed, no lines, and 3 drive thru. No matter what your need is business, personnel, DBA, CD, IRA, Loan, Mortgage, checking, saving,, ect. Go to the Lowell Five Bank in Pepperell, Ma. If you want to be treated with Dignity and Respect and know you by your name not by a number then do your business with Lowell Five. The whole staff knows every client that walks into the bank by name and greats them with a smile and asks how their day is going as they do your transaction. I wish I could give them 10 out of 10 rating but 5 star out of 5 star is just as good. Lowell Five hands above all is the best bank I have ever dealt with cz they go above and beyond their scope of interest to make sure the customer is satisfied when they leave. One thing I love about their staff is they always say " Is there anything else I can help you with?" That is how much they care about their customers. In my opinion they are "Second To None!" I have a business account with them to teach children, teenagers, adults, how to fight in self defence and win every fight in less than 10 seconds guaranteed. Self Defence by Jerry Fitzgerald. If i have a problem with my business account they fix it immediately. That is why i put all my accounts into Lowell Five Bank.”
9AM - 5PM
32 Mammoth Rd, Lowell
Banks
“This branch specifically has very convenient hours. I once went in with a boyfriend who had lost his wallet with both ID and bank card back before phones could be bank cards, and they were incredibly kind and helpful and believed him, without any promise that lending him money would ever result in it being returned since he could have been anyone. All around great bank.”
9AM - 5PM
350 Westford St, Lowell
Banks
“So convince this TD Bank open 7 days a week. I am with them for 5 years already. Also the employee over there who name Sophia Soun she really professional, friendly, and helpful to all customers even my Mom she always told me she really like her and she always ask for her for the service. All in all, TD bank is really lucky to have an employee like her, I would like to give her 7 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for her services to customers. She deserves it! ?”
“I just recently lost my ATM card and I went into the Washington Savings in Lowell. They were quick and efficient with the most friendly staff. Every time I walk in I am Treated very well and will always use them for banking. Thank you again for the A1 service.”
“I love Jeanne D'Arc. Most of my interaction has been very positive. The staff are nice and usually smile.Need a new debit card, no problem.I rarely go into the lobby, there is always a line but it moves right along. One downfall is the ATM seems to be out of order frequently.”
9AM - 5PM
724 Chelmsford St STE 6, Lowell
Banks
“I had a very good experience with Laura Vasquez
Relationship senior banker !
She was incredibly knowledgeable and helpful in ways…
If happened that you need any help she is one you might help you out!”
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“We had a fantastic experience working with Narey. She was incredibly knowledgeable, answered all of our questions thoroughly, and guided us through the process with professionalism. Her responsiveness made everything smooth and stress-free. We truly appreciate all of Narey’s help and would highly recommend her.”