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“When ever I have a problem with any of my bank issues, and I have had my share. I always try to see Elizabeth at the Dracut branch. She is very knowledgeable with all aspects of banking business. It's so nice to be able to feel safe that you know that your banking is in good hands. Elizabeth will always greet you with a smile and always makes sure that whatever it was u came in for you leave knowing that your banking problem was solved and your money is safe . THANK YOU ELIZABETH U ARE AWSOME.....”
9AM - 4PM
45 Broadway Rd, Dracut
Banks
“Customer service is wonderful, love Helen! The biggest thing is that I go to work at 5 am and sometimes I need cash. Too many times the ATM is broken. Have had to go down to another bank right down the street and pay additional charges and got a warning that I can't keep using that bank. Very upsetting. Please update the system!”
“I have been extremely please with this bank, I chose it as my secondary secure account because it is small and local. Customer service is always courteous and amenable. Last night the fraud deptment went above and beyond in my opinion. They called me to question charges and stop payment. They cancelled my card and issued a new card today. Thank you for going above and beyond”
“They provide excellent services. My only complaint is the Lakeview branch can't seem to figure out the best place for their drive up ATM machine. Other than that,this is an amazing credit union.”
Banks
Banks
Banks
Banks
Banks
“Beth McDermott, Rubi, Maria, Mary & Jo-Ann are all fabulous people and do their jobs exceptionally well. This is my favorite branch since they know how to deal with people kindly and with respect. I had an issue with my account and Beth turned it around for me within 2 days! She checked on me during the process and ensured others on her team understood the process by coaching them through it. What a leader! Thank you EB Dracut! ✨”