Verizon has received numerous positive reviews highlighting the excellent service provided by its staff. Customers have praised employees like Janiti and Rose for their friendliness, knowledge, and patience. Many found their assistance invaluable, especially during phone upgrades and account management. Rose was noted for her thoroughness, helping families navigate trade-ins and discounts while even applying screen protectors on their new phones. Customers appreciated the helpfulness and professionalism of the team, particularly when they visited close to closing time. Janiti also received commendations for efficiently setting up home internet services with a smile. Overall, Verizon staff are described as exemplary and dedicated to ensuring a positive customer experience, making the store a recommended choice for telecommunications needs.
