Verizon has received numerous positive reviews highlighting the excellent service provided by its staff. Customers have praised employees like Janiti and Rose for their friendliness, knowledge, and patience. Many found their assistance invaluable, especially during phone upgrades and account management. Rose was noted for her thoroughness, helping families navigate trade-ins and discounts while even applying screen protectors on their new phones. Customers appreciated the helpfulness and professionalism of the team, particularly when they visited close to closing time. Janiti also received commendations for efficiently setting up home internet services with a smile. Overall, Verizon staff are described as exemplary and dedicated to ensuring a positive customer experience, making the store a recommended choice for telecommunications needs.
Went in to upgrade my phone and had a great experience. The young woman in the store made 100% sure everything from my old phone transferred over before I left. Great experience all around. She was a pleasure to deal with.
March 2026
Experience was awesome in and out with a new phone quick. Knowledgeable employee.
February 2026
We had excellent service. All of our questions were answered clearly and decided to add a phone line to my account along with a new phone.
