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“Excellent service, these guys are amazing at there work , highly recommend- ram is the best great customer service i want to work with him again .100% recommend thanks ram”
“Well informed and friendly service. Answered all questions and provided us with the necessary help so we were all set when leaving. Couldn’t have been easier or better. Highly recommend!”
“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”
“I really enjoyed the moment, by the store, the girl was very kind and very patient, I thank her very much, she does a good job, congratulations to the whole store team, I hope to see you again soon”
“I was desperate, lost my phone and leaving today for 7 weeks out of the country. Norman was awesome. Got me a new phone, helped me set it up. I was frantic, everything related to the trip tied to my phone. He was able to restore everything and set my mind at ease. Seriously, If I could give Norman 10 stars I would!”
“Jennifer really made my day again. I always do everything online and never have to go in a store for help. But recenty I got so busy with my new born and when my phone was not working for a whole day I couldn't call anyone, I got so stress so I went in the store to ask for help and Jennifer was so nice to me and helped me so much.... she tried her best to look for a solution. It was almost time for her to go home but she helped me until we figured things out. I highly recommend Jennifer, she knows so much, she is very good with phones... I love how she took over my phone and did everything for me! She's very fast too!!! I told her from now on if I have anything to do with phone, I will go see her!!! Thanks Jennifer!!”
“My experience with Randy was great he was extremely patient very accommodating as I had my two children with me, during this time her helped me resolve a few issues that were very challenging and did it with finesse 5 stars for this guy he’s truly awesome”
“Excellent customer service from the staff in revere store , I recommend this store in revere , thanks Walter and Cristal , they give me a many options for new service . Thanks”
“If you go to the cricket store in Revere, look for the fenifer. You won't regret it. She is a great assistant. You will like it. Very friendly. I highly recommend that we look for her. Note 10???”
“I was there Tuesday night and Alex and Roberto were helpful, friendly, and very knowledgeable of the products. I was there for 2 hours and even though I felt guilty taking up their time they worked with me and helped me transfer all the information from one phone to the other. They are a great asset to the team”
“The sales associates went above and beyond trying to help me they were personable, professional knew there material and made my purchase easy and pleasant
They spent a lot of time getting my needs accomplished
That you guys !! A+,10 out ot 10 5 *****
Armand scapicchio”
“Wanted to say thank you to Jose who helped me and my 80 year old dad get upgraded to new iPhone 17’s today. And did it with a smile, patience, and saved us money! Cannot thank you enough Jose for the friendly service and your expertise. Recommend Jose and this Verizon location!”
“Customer service and management are very helpful and knowledgeable. Julian helped us with an upgrade on a very old trade in and we got a great deal! Would recommend!”
“I never write reviews but Terrell, Adrian and Jen are rockstars. They figured out a complicated situation over the course of a few days and were friendly, funny and helpful the whole time. Thanks for everything!”
“I have had 2 phones and an iPad fixed here. They were transparent and friendly. The service was great. I am about to bring my daughers phone to be fixed. The prices were reasonable.”
“Cesar at ATT in Medford was great. Very good experience in and out in no time. He answered all our questions. If he didn’t know the answer he went to his coworker great team work.”
“I never write reviews but I’m most definitely satisfied. First time going to phone repair and almost every store was overcharging while accessory depot was reasonable. The young lady repairing my phone was also a sweetheart! Would recommend, 10/10 ☺️”
“I swear I won’t go anywhere else, I’ve received nothing but the absolute BEST service here at the shop wireless, Kelvin is such a great guy and he actually cares about his customers and their sustainability. Someone give him a reward for BEST customer service of all time!!”
“Gabriel was excellent and very kind. He researched my account, was able to help me reset my password then arranged through Assurion to come to our house today foe my phone screen to be repaired. Superb customer care! Thank you!”
“After the good explanation, about the phones and different services that I was looking for, Mr Nicholas, did a really good job! After this, I will never go back to AT&T”
“I went into this store very unhappy due to having constant horrible experiences at the Lynn Mass Boost Mobile store. I spoke with August I believe was his name at this location about issues I was have with my new phone, and he was awesome. He took the time to go over problems that I was having with my phone, and did everything he could to correct issues with my service that the Lynn location caused, even though August couldn't correct all the issues I was having, the fact he was able to fix some of the issues and my phone especially the internet seems to be running allot better. Also that the fact that August saw I was upset and took the time to do everything he could to correct what the Lynn store did was great. Even though the Lynn location is closer to where I live I'm never going there again. This location will now get my business thanks to August.”
“This store was my last hope after visiting four other locations with horrible experiences. I was blown away by her service and knowledge. She was very kind and helpful. I did purchase the new cell phone and I highly recommend this store. The owner is very lucky to have a great employee like her..”
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“Exceptional, professional service at ATT Lynfield,MA. Do NOT do business in Beverly, MA as it is not a Corporate store and the level of service and lack of respect for the customer is sadly absent.”