This Verizon store in Medford provides an exceptional in-person wireless experience. The team of wireless sales consultants is friendly, knowledgeable, and patient, creating a welcoming and helpful vibe. Staff are described as personable, efficient, and trustworthy, working diligently to solve issues and make the whole process seamless and painless. Consultants help customers upgrade phones and plans, transfer data, and shop for accessories, often saving them money. The service is consistently noted as excellent, with specific praise for the calm, kind, and expert assistance that makes upgrades easy. The location is highly recommended for its exceptional and friendly service.
Erick was an outstanding Representative! He urgently helped me set up my new S26 Ultra with precision. And he installed a privacy screen protector flawlessly! I am going to come here anytime I get a new phone!
June 2026
Excellent help from Jose Rodriguez , very kind and personable, very smart ! Give him a raise!
June 2026
Nadir got me exactly what I was looking for in a timely manner. He was able to answer all my questions with no hesitation. Extremely happy with my experience.