Hertz Car Rental - Medford - Mystic Avenue

Car Rental
Hours: Hertz Car Rental - Medford Mystic HLE offers a wide selection of vehicles including luxury and sports cars, SUVs, electric vehicles (EVs), vans, and trucks. Customers can book online or through the free Hertz app. The location receives mixed reviews, with some positive experiences and some areas for improvement. On the positive side, the staff is described as helpful, kind, and professional. The manager is praised for excellent customer service, even accommodating a rental when the customer had forgotten their credit card. Customers appreciate the clean vehicles and the ability to return cars with low fuel levels. One renter was even surprised with an upgrade to a Tesla Model 3, which the staff took the time to demonstrate. However, the location does have some operational challenges. There have been reports of slow service due to lack of staff, difficulties extending rentals online, and issues with toll charges. One customer had trouble getting their rental recognized at the "Presidential Circle" location. Overall, Hertz Car Rental - Medford Mystic HLE provides a mixed experience. While the staff receives high praise for their customer service, the location faces some operational hurdles that impact the rental process. Customers are encouraged to book in advance and communicate any special needs or requests to ensure a smooth rental experience.

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1. Medford, Massachusetts