Residences at Malden Station offers a generally positive living experience for its residents. Many have lived there for multiple years and appreciate the fantastic location, which includes various restaurants, grocery stores, and easy access to public transportation. The apartments are noted for being clean and spacious, with large windows enhancing the living spaces. The maintenance team, particularly Bruce, receives high praise for being responsive and helpful; most maintenance requests are resolved quickly. Residents highlight Bruce's exceptional care and thoughtful gestures, such as offering free paint for touch-ups. The management team is described as friendly and supportive, making a genuine effort to address residents' concerns. The community atmosphere is welcoming, with polite neighbors and organized events that foster a sense of togetherness. However, some residents have expressed concerns over noise levels, particularly when neighbors do not adhere to quiet hours. Additionally, there have been recent complaints regarding the responsiveness of the new leasing staff, especially after the departure of a well-liked manager. While the overall sentiment is positive, with many residents enjoying their time at Residences at Malden Station, some feel that improvements in management responsiveness are needed to maintain the high standards previously set. Despite these issues, most residents express a fondness for the community and a desire to continue living there.
"I loved my stay here; it was absolutely wonderful. There wasn't a single terrible neighbor in the building, and to say that Nika was on top of everything I ever asked for is an understatement."
January 2023
That's a great apartment organization team managing 138 Pleasant and 39 Florence. Rachel, Nika and Bruce are very kind and helpful
January 2023
We moved in a month and so far we love the place! We have had great services from leasing and maintenance, the apartment is gorgeous and close to everything: train station, restaurant, and grocery store.
