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“So grateful for the Norfolk post office and staff! Jean is great and runs a tight, tidy ship. I mail packages frequently and am always well taken care of. In response to a previous review: the office closes for lunch because there's typically only one person on staff making that lunch break a necessity.”
“If you’re ever in need of a trustworthy and dependable courier, I highly recommend Royal. He brings an exceptional level of professionalism to every delivery task and treats each package with the utmost care and respect. From the moment you first communicate with him, you’ll notice how courteous, organized, and customer-focused he is. Royal is not only punctual, but he also goes out of his way to accommodate your schedule, no matter how last-minute or specific your needs may be.
What sets Royal apart is his attention to detail and dedication to making sure every delivery is smooth and stress-free. He takes the time to confirm all details before pickup, ensures that fragile or valuable items are handled with care, and always follows through with timely updates and confirmations. His positive attitude, clear communication, and consistent reliability make him a pleasure to work with.
Whether you’re sending something locally or across a longer distance, Royal is someone you can count on to get the job done right. I’ve used his services multiple times, and each experience has been seamless. It’s rare to find someone so committed to excellence—Royal truly goes above and beyond in every aspect of his work.”
“Every time I have gone in this location, the staff has been extraordinarily attentive and friendly, going above and beyond in addressing my questions.
Today the gentleman asked, “How has your day been so far?” When I responded with “Could be better.” He took the time to ask follow up questions and showed genuine concern, asking if there was a way he could help. Seeing my emotion when I responded, “No, but I genuinely appreciate you asking,” He expressed that he hoped that whatever I’m going through gets better and asked if I needed a hug. All the time, completing my shipping needs with efficiency.”
“Protect Dave at all costs! Today was my last day to bring my package to return an item to the post office [ i haven't been around] and i wasn't about to shove it into the box outside. He was already outside the building for a moment and he took the time to stop and answer my question. He wasn't rude or in a rush but the complete opposite. He doesn't know this but this is my first package i have ever sent out to return that wasnt Amazon and he took it and processed it for me to send out. This is above and beyond attitude. Thank you again Dave, you're a real one.”
“I drop packages here all the time. The staff is friendly and don’t seem to have issues with items shipping out in a timely manner. Our mail usually comes at a reasonable time too.”
“I was in today for the first time in many years and was graciously helped by Michala outstanding thank you for your help and again what a beautiful name like my daughters”
“I love chartley post office! Chelsea is awesome, always ready to help me with any questions I might have. I have been to all the surrounding post offices in the area and they can’t even compare to Chartley.”
“I think the "mean lady" is gone because I've been to this location several times in the last few months, and they are wonderful! When the line gets long, they apologize for the wait and are very nice and helpful. I find this location a lot better than the E Walpole and Randolph locations where I used to go. The two current employees I always see are quick, knowledgeable, and kind.”
“The people working here are friendly, knowledgeable, always helpful and very professional. It’s clean and pleasant in there. I actually enjoy stopping in and dropping off my mail here. Norton is lucky to have this crew.”
“I had a good experience here just today dropping off a package with all the details and label already put on. There’s social distancing norms in place with little indicators on the floor and masks on policy. There was only one counter open at my time of visit around 4pm but, there wasn’t a big line so it was ok.Contrary to all the reviews I saw about this place before my visit, I was leaning towards a bad experience but, i didn’t have one. It was a standard drop off for my package and I was done within a few minutes, got the receipt and headed home.”
“I want to express my gratitude to the Manager Joe and his staff! They consistently demonstrate friendliness and courtesy. Today, I was searching for a missing package, and Joe took action to track it down. I truly appreciate your hard work and your dedication to serving the Stoughton community. Thank you!”
“No problems when you go in with patience. Everything is taking care of STAFF is kind and great on giving help on shipping services the USPS provides. Pleasurable experience. Thank You!”
“I have been shipping with USPS now for over 20 years, and the service has been extremely reliable. The staff at this Pleasant Street location are super friendly and helpful.”
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“Had the pleasure of having Carrie work with my wife and myself on our passport applications. Carrie was more than knowledgeable, pleasant and generous with her explanation of the passport process. Was more than pleased with the service we received from both Carrie and her coworker Ian. Thank you for such great service.”