The United States Postal Service at 12 Giles Place is a reliable and busy location that offers various services, including walk-in passport processing. Staff members are generally friendly, with some customers praising the post master for being polite and caring, even going the extra mile to assist with packages. During busy times, such as holidays, the location can be crowded, and there may be only a few staff members working at the counter. The self-service kiosk is a helpful idea, though some users have experienced issues with printing labels. Overall, the USPS strives to provide secure, affordable, and dependable mail and package delivery to millions across the country and worldwide, constantly working to improve customer experience.
Had the pleasure of having Carrie work with my wife and myself on our passport applications. Carrie was more than knowledgeable, pleasant and generous with her explanation of the passport process. Was more than pleased with the service we received from both Carrie and her coworker Ian. Thank you for such great service.
February 2026
Counter clerks couldn't be nicer or more helpful even if they tried. Friendly! Excellent home delivery
March 2024
Staffa are Super friendly and they know what they are doing.The best USPS I have ever been to.
