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“Great experience when upgrading my phone. Ali is patient knowledgeable and able to handle a busy situation. Several customers had problems that required him to spend time on the phone either clearly incompetent reps but he persisted to get everyone exactly what they needed. Give this guy a raise!”
“Excellent Support from Dominic at the Apple Store – Solomon Pond Mall
I want to give a big thank you to Dominic at the Apple Store in Solomon Pond Mall (Marlborough, MA) for his outstanding service on the evening of October 4th, 2025.
Around 7 PM, I came in with my brother after struggling to access my MacBook. I had attempted a reset and entered recovery mode, but couldn’t remember my password and was completely stuck. Dominic stepped in right away and made the entire process smooth and stress-free.
He was incredibly professional, patient, and clear in walking me through the steps to regain access. What really stood out was how calmly he explained everything—not just to fix the issue in the moment, but to help me understand what to do if it ever happened again. His knowledge and demeanor made a frustrating situation feel manageable.
I highly recommend this Apple Store location—and especially Dominic—to anyone in the area. With the busy holiday season approaching, it's reassuring to know there are team members like Dominic who truly care about delivering excellent customer service.
Thanks again, Dominic, for your help and kindness!”
“Although repair was not possible, and unit needs to be replaced... Service as a whole was top notch, excellent communication with reminders, explanation for (or in this case against) a repair, and what would be next steps, on-time arrival as promised. Would use this service again if need be.”
“Aiden ( red hair) the cashier is really polite. I enjoyed my interactions with him. He is very good at his job. Thank you Aiden for being such a cool cat! You made my day.”
“I met Zora today who was an absolute delight. She was so helpful and thoughtful in addressing my needs. I wanted to leave her an official review but cannot find the spot to do that on my receipt. I hope her manager sees this and knows he has a hard working, dedicated staffer”
“I recently had an extraordinary experience at the T-Mobile store that truly went above and beyond the typical customer service encounter. Neil and Isaiah, two outstanding employees, not only helped me with my phone issues but also played a pivotal role in saving my life and my marriage.
EDIT : I lost all my pictures and contacts and they recovered all of my precious memories”
Open 24 hours
92 Broad St, Marlborough
Electronics
“This spot is DEEP in the hood, but the people that work here do a great job.
super friendly and quick to help. It's a bad neighborhood, but this still provide high-level service. Kudos!”
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
Electronics
“Having issues with my Google watch and phone working together. Griffin was a great help and went the extra mile to try to get them to work, even brought me over to geek squad. Still not working properly, but they both tried their best. Hope I can get ahold of Google to see if they can fix their products.”