“Jose corrected all the errors on my phone bill and updated my plan. Having people who answer in Portuguese and Spanish is very important for those who are not Native American.”
“I went into our local Verizon and was warmly greeted by the 3 staff members on duty. Alex helped me with my inquiry for a new charger for my phone. He was very friendly and helpful. he was so delightful to work with.”
“Tri and Louis are Gods amongst men. They expertly diagnosed my problem . My visual voicemail was missing on my latest phone and and these guys sorted me out free of charge. They were also a pleasure to deal with. Funny and personable. If I was running the show at VZ, I'd definitely want to promote these guys. They have a ton of knowledge.”
“I had an excellent experience at Verizon in Mashpee, MA, thanks to Tim's outstanding customer service. I came to this Verizon store because of all the positive reviews and I can confirm that they are warranted. This is now our new go-to Verizon store. I had previously spent hours on the phone with several representatives at Verizon that led only to frustration and no resolution. However, in a short and pleasant period of time, I walked out of the Verizon Mashpee with the perfect solution tailored to our needs thanks to Tim's knowledge of the products and services that would best suit us.
Overall, Tim provided a level of service that exceeded my expectations. His friendly demeanor, expertise, and commitment to helping customers make informed decisions make him an asset to Verizon in Mashpee. I would highly recommend Tim to anyone looking for a positive and knowledgeable experience at Verizon.
Thank you, Tim, for making my visit to Verizon in Mashpee a truly enjoyable and successful one!”