“I went to Verizon Sagamore MA location to get free upgrade to IPhone 16e. It was the easiest drama experience thanks to Ian Catten. I had attempted to do this earlier at Naples FL Pineridge rd location but didn’t as agent made several attempts to up sell, I left without buying. Thank you again Ian”
“Dropped in today without appointment. I was immediately greeted, we discussed all my options for upgrading the phone and the plan. There was no sales pressure. All my questions were answered. I wish we had ATT Internet in our town so that we could switch from Comcast.”
“All I can say is thank god they have AJ. He is a very smart, professional and personable. The other two who were in the store could not have been more useless. AJ handled all of the customers in the store while the others did absolutely nothing. Thank you!!”
“Went to trade in my phone last week and Sam helped me out. He was super quick and super kind and helpful. Totally recommend him to anyone looking for an easy and transparent visit to Verizon”