“A t-mobile customer for 20+ years. I have been coming to the Mattapan store since it opened. I honestly can't say I've had a bad experience. Sometimes the wait is long and patience is important. Once you get to the customer service experts you are getting expert service. I was in the Mattapan store for almost 3 hours today needing to take care of multiple account issues including having to have to cancel an account of my deceased mom. The service I received from Melo is exceptional he was professional, patient and very knowledgeable. Before ending my review I have to comment on an experience I had a couple of weeks ago where my phone completely died and I panicked as it was in the middle of a very stressful schedule. As soon as I walked in I was greeted and helped by Gene who took care of the problem I was in and out in 10 minutes with my phone problem resolved. Jimmy's politeness stands out. Chris's persistence on resolving your problem is reassuring that customer service is important.
Thank you to all the staff in Mattapan”
9:30AM - 7:30PM
522 River St, Mattapan
Mobile Phones
“The young lady with the dreadlocks she was super sweet and helped me with my new phone. The monthly bill is a little high but great customer service. No parking though”
“The guy was great I can truly say and I'm not easy at giving compliments and I've been with a lot of different T-Mobile AT&T Sprint this probably was the 1st time ever that someone was honest kept it real and handled their business like a chanthe business like a champ nothing but respect good one to go to for troubleshoot”