Cell Phone Stores in Boston, MA

24 locations found near Boston

“Pan Pan is the absolute best, he helped me set up a brand new phone when the motherboard to my old one got fried (10 minutes before he was supposed to close the shop. He stayed open just to help.) He got me a brand new phone with a fresh screen protector that was able to integrate with my current network, LIFE SAVER.
I came back because the customer service was excellent and they helped me integrate all my apps into a new computer for similar price. Helped me maintain internal parts of my job twice at last minutes notice. Hands down 11/10. I’d spend the time to come downtown anytime than waste it at Target or Walmart.”

4.9 Superb467 Reviews

“Rye is such an amazing worker, she is very professional caring and respectful. This is such a great spot to get your phone fixed repaired or get a new phone. You definitely have to stop by.”

4.7 Superb347 Reviews

“Great experience today. My computer stops working, I went there they solved the problem and they were super kind and helpful . I would definitely return and recommend. Saved my day !”

4.9 Superb81 Reviews

“I had a fantastic experience at this AT&T store! The staff were super helpful and patient, answering all my questions and guiding me through the setup process. Definitely recommend stopping by if you need assistance with your phone or plan!”

4.8 Superb83 Reviews

“Very good customer service, especially with Mr. Franklin, he is the best representative of East Boston. I recommend them to everyone and friends. I am 100% happy with my new Samsung phone.”

4.9 Superb89 Reviews

“Came in for a screen repair after I dropped a weight on my phone. Shop owner was nice and offered a great price, only took about an hour to get my phone back. I would definitely come back for any future phone issues!”

4.5 Superb229 Reviews

“I had an absolutely wonderful time at this store! I came in asking for a phone mount for the car and was shown all of the available models, what they looked like, how they went together, all while being treated very nicely and politely. I'll definitely go here the next time I need anything for my phone. Support small businesses!”

4.9 Superb57 Reviews

“I have got the best service in the metro by T-Mobile store located at 776 Tremont st. They are very friendly and welcoming. Transferred all my data with patience .”

4.5 Superb81 Reviews

“I brought a bunch of cell phones that have been laying around the house with cracks and other issues. Despite the store being incredibly busy, the person repairing the phones was patient, knowledgeable, and skillful. He made the experience phenomenal! I was so encouraged to see this right here in my neighborhood! AND the price was so reasonable! I will be bringing my other electronics here as well!”

4.9 Superb43 Reviews

“I visited the Store on Causeway Street because my previous Carrier was causing me issues, and not willing to work with me. Robert Dalton went above and beyond to get me everything I needed and wanted! He guided me every step of the way, with class and urgency. I would highly recommend this Location, and if you can get Robert to assist you, you'll be in great hands!”

4.3 Superb96 Reviews

“I just had a wonderful experience at the AT&T store with EB. I got the new Galaxy Fold 8 and EB could not have been more helpful! He is a real asset to the company. Thank you! Neil”

4.2 Good266 Reviews

“Phillip was an a huge help, he fixed my phone quick and even shipped it internationally. A true gentleman!
This is what happens when someone owns a business and is passionate about what they do.”

4.5 Superb60 Reviews

“Best service I have ever received at a Cricket store. Immediate greeting and help. Gul helped me go through the staps of upgrade and tailored my plan to best suit my needs. Amazing service.”

4.7 Superb32 Reviews

“Mobile accessories and repair.. brought the new battery and the replacement took less than 10 minutes, very professional services and professional technician, very clean place and very friendly staff..”

5 Superb14 Reviews

“Extremely friendly and knowledgeable staff who were beyond helpful in resolving one of the most bizarre phone issues I've ever experienced. Huge shout-out to Karizma and Ray in particular!!!”

3.7 Good175 Reviews

“Quick and easy to deal with
I'm happy with the phone and the deal I got from the My Xuyen Corporation. I wanted a good smartphone that did the basics, and they recommended a Samsung phone. The service team helped me get exactly what I was looking for. Thank you”

3.6 Good20 Reviews

“Frustrated, I googled the closest store to my hotel and hoped Google Maps would get me there with no service or WiFi. I had been without service for days due to traveling. Glen spent an hour helping me restore service to my phone after the glitch that sent people’s phones into SOS mode. My phone didn’t recover on its own so I had to visit a store while traveling. Glen kept me engaged, entertained and handled talking to tech support. He even gave me kudos for trying the things they normally do to reset a SIM card on my own. Although neither of the two tech support agents were able to help, Glen eventually figured it out on his own and finally got me on my way. Thank you again Glen!”

3.5 Good191 Reviews

“I was recently a victim of fraud and went into the T-Mobile store on Washington Street, a location I have been going to for years. Unfortunately, my initial experience was extremely frustrating. The representative I spoke with did not believe me and was not very helpful. I spent over four hours in the store without receiving any clear update or resolution regarding what was happening with my phone.

Thankfully, I was eventually assisted by a gentleman named Tomasa. Within just five minutes of speaking with me, he took the time to truly listen with the intent to understand what had happened. After reviewing the documentation and proof I provided, he was able to recognize that I was being truthful about the situation.

Since then, Tomasa has been incredibly patient, calm, professional, and understanding. Even while I was understandably frustrated and stressed, he remained respectful and continued to help me navigate a very difficult situation.

This has been an extremely stressful and unpleasant experience, but having someone like Tomasa take the time to listen and genuinely help made a significant difference. T-Mobile needs more employees like him.

Thank you, Tomasa, for your time, patience, professionalism, and for treating me with understanding when I needed it most. Your customer service truly did not go unnoticed, and I sincerely appreciate you.”

3.4 Good104 Reviews

“I had an amazing experience with Verizon, from getting my account set up to having Fios installed. A huge shoutout to James at the store for going above and beyond to make sure everything was taken care of and that I had everything I needed. He made the entire process easy and stress-free. I highly recommend working with James if you're looking for excellent customer service!”

3.3 Good158 Reviews