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“I use Sam White at work (commercial) and for personal jobs (residential). Very friendly and helpful staff. Deliveries always on time or early and always dropped where I want it. They will always be my first call.”
“I stopped in the other day to purchase paint for renovating our new house. I didn’t realize it when I pulled in, but they were closing in 15 minutes. I let them know that I could come back the next day, but Ethan went out of his way to explain things to me and even mixed some samples for me right before close. His service was above and beyond. He mixed a custom paint color for me and it was exactly what I was looking for.He even called me the next day to let me know the progress on my order. That’s definitely not a service you get when shopping at big stores. I will definitely be back!”
“Best one of a kind hardware store in Metro west. Service cannot be better. I find it even better than Harvey’s Hardware that was my go to for over 40 years. A lot of the employees went to Green’s when Harvey’s closed.”
“Best paint store in the area. Todd was super helpful as always with paint and paint supply selection. He even helped us understand the Ace app better and the discounts available on it!”
“Best place around, what ever the Big outlets, dont carry ever or any more, this family owned place does, and more, if for some reason they don't have in stock, they will gladly help order it for you. Been regularly going there since they do carry whatever I can't find at the big dealers, and the sons are the most helpful and kindest dudes you will ever meet. Love that place, its become my go to well before any others.RegardsBrian Teiner”
“I went today to get grilling supplies and they were so kind and helpful. They helped me get the best product and the best price. Support small businesses, this one is amazing!!!”
“Harbor Freight is great good deals on all the items. Great value quality products very helpful employees. Jason,Faith supervisor were fantastic. Highly recommended keep up the great work.”
“Monnick's has been our go-to hardware store in Framingham for 40 years. The paint department is quite special with a very large selection and very knowledgeable staff.”
“This place is woodworking heaven. They have Festool, sawstop, all kinds of fantastic woodworking stuff. Staff is very helpful, knowledgeable, and friendly! The lumber prices where very good with a decent selection. A must go for a wood working enthusiast!”
“The quality of tools has improved tremendously over the last few years and their warranty works well if you are a member of their club. I replaced several items without a receipt no issues.”
“Doing a deck replacement and found their pricing for composite boards to be competitive. Dave in sales was very knowledgeable and responsive, found him great to work with. Paul maneuvered the delivery of 20' boards like it was nothing. Very pleased with my experiences.”
8AM - 5PM
1 Marc Rd, Medway
Hardware Stores
“As always, Rocky’s Medway had exactly the right part for my Toro mower for $10 less than the local orange box store and with much better service than Milford Ace. Can’t say enough good things about Rocky’s!!”
“He has been trying his best to fix this door. Unfortunately nothing had worked. But he is a very polite and pleasant service man and I feel comfortable having him try to fix it.”
“Updated review: Rocky’s has been my go-to hardware store for years — they've got a surprisingly good selection, competitive prices, and helpful staff members.I recently had a frustrating experience returning some unopened Christmas lights (the online Rocky's policy didn't seem to match what was enforced in the store).Rocky's eventually reached out and fixed the issue for me, which I appreciated. It was a bit aggravating, but these things can happen anywhere and if I had such a problem at one of the big hardware stores, it probably wouldn't have been met with as much concern and attention. Rocky's will continue to be my go-to!”
“This place is fantastic. These guys are great. I have been doing habitat improvement (forest stand improvement) and thus I needed a chain saw. Well, Andrew was amazing and helped me with my purchase as well as troubleshooting some problems I had. I have also purchased a blower and several chain saw replacement chains from these guys and they are always helpful, kind, knowledgable and pleasant. Andrew went out of his way to help me on 3 different occasions. I am very happy with these people and the products they sell. Outstanding! Thanks!”
“excellent customer service. friendly staff.young lady in the Paint section, patient, kind and informative. helpful making color selectionsAll staff is extremely courteous, friendly helpful. find I'm using ACE in Millis more frequently. will shop there for household items instead of the grocery store!!”
6:30AM - 5PM
1050 General Edwards Hwy, Sharon
Hardware Stores
“Went to Koopman’s in Sharon today for the first time. Had a wonderful experience with the two people in the paint dept . Rickey and Liz went above and beyond to help me pick the type of stain was best and even helped with the color scheme. I most definitely will be back.”
“We couldn't find fencing at lowes or home depot so we called here. They were able to get what we need and have it at the store in under a week. Employees were very helpful and professional.”
“I’m consistently impressed by the quality of their selection and plants for the price, especially when there is fresh stock. This is probably the best big box garden center I’ve been to anywhere.”
“I called Newton Decorative Hardware looking for a part for an Emek lock. The gentleman on the phone said while he couldn’t be sure he had the exact item, he said come on in and he’d find me something that would work. When I got to the shop, the same gentleman found the part I was looking for in a box of spares, handed it to me, and sent me on my way without charging me a cent.While I doubt they can give away items for free on a regular basis, this type of treatment shows a level of customer service rarely seen any more.I will definitely shop at Newton Decorative Hardware in the future!”
“Nice clean store. Great inventory and stock of what you would expect at this store. Location is convenient and there is plenty of free parking available. Nice variety of stores around the area as well.”
“While the Watertown store is so much closer for me, it is chaotic in there and West Roxbury is often the same. Since I was in Natick anyhow, I stopped in on a weekday around 10am to get one of those mesh screen door things that you walk through (it actually works, not bad for $15). Masks and sanitizer at the front door for anyone who needs/wants it, and I wandered around looking for the item (for whatever reason, the aisle/bin number wasn't online). After I gave up wandering, I flagged down Bruno who found it for me (thanks Bruno!) and headed to the self checkout. Only negative to the in-store experience was the woman in charge of this area: having someone who is friendly would be a bonus. I can't imagine the parking lot on weekends, so go on a weekday if you can (or right when they open on Saturday and Sunday). The entrance/exit onto Speen St has a traffic light and the Route 30 exit is right-turn only (unless you want to just take a left anyhow). HD stores are dog-friendly as well!!”
7:30AM - 5PM
1 Nicholas Rd, Framingham
Hardware Stores
“I have been a loyal customer for many years. I often go there with a "challenging project", for which there is no product made for the issue that I am trying to resolve. Rather than running the other way when they see me coming, they listen, think about it, (you can see the wheels spinning), and have ALWAYS been successful in finding a solution, sometimes, going as far as even taking the time to modify another item to make it work!! (Thank you, Joe!) Jeanne”
“I worked with Jason through our home design. there was lots of choices available, almost overwhelming. Jason was able to calm my anxiety immediately. he was very knowledgeable and was able to narrow my choices to a reasonable selections. Jason is amazing at what he does he was an absolute joy to work with. every question I had he answered and I felt confident in his suggestions. I loved the personalized service I received. His expertise was excellent. He took his time and was very patient with me. He was knowledgeable, professional and super friendly. I would recommend Newton Ferguson lighting to anyone”
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“walked in, saw nice lady pouring herself a cuppa, asked where I could find, she puts her cup down, sez follow me, leads me to product, I'm in/out under 10 mins super friendly, awesomely helpful, can't find that in big box store if I owned rather than rented, I'd be back more often”