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7AM - 10PM
471 Salem St, Medford
Furniture Stores
“The two saleswomen who helped me could not have done more or have been more pleasant. I rushed in, they found what I needed and carried to my car. Wonderful service!”
“Staff is very knowledgeable and helpful. I was shown samples of exactly the fabric colors and materials I requested. Experience was efficient and satisfying. Great job!”
“Bought a mattress and box spring today with my boyfriend! Patty was very helpful helping us picking out one we wanted (firm and queen) and knowledgeable about the whole process, didn't feel pressured into anything.”
“Joel deserves high marks for his role in our purchase of our new mattress. He was very patient & professional. His obligation to put his customer first was exemplary in that he made sure all discounts were applied, delivery and removal of old included as well as dates for install were flexible to my liking.
I would recommend Mattress Firm to others
based on Joel’s performance alone!”
“My girlfriend and I loved our experience here with Luis—we came in looking for pillows. He was knowledgeable and took our feedback well without overwhelming us with too many options, then stood back to let us deliberate until we had our decisions. The type of salesperson you want!! Thanks Luis!”
“Amazing service at CHESTNUT HILL Mattress Firm today! TREY actually made it fun! Clearly he is very experienced, pleasant, PATIENT, and so quick to pull up my history! Gave me time to check all options, even had me recheck my choice just to make sure I didn’t miss something. Was dreading this purchase, but left feeling great! Will continue to use this company at this branch. I will make sure to tell my clients, friends and neighbors to shop here. Sweet dreams! Happy 2026?
Mattress Firm, I hope Trey finds a little something extra in his end of year bonus! He’s a Southern GEM!
Mark, also very nice, helped with a printout for a potential add on only on website! Great experience!”
“Customer service was excellent, assisted me from the moment I stepped into the store. Explain thoroughly the sales going on and the opportunity to take advantage of them. Overall I left very satisfied!”
“Friendly, informative, efficient…we’ve bought our mattresses at that location since we moved here in 2011. It’s great! Kudos to Terrance for his assistance!”
9:30AM - 8:30PM
1385 Beacon St, Brookline
Furniture Stores
“Lili S. was amazingly helpful! She helped us find a bed frame and box spring to pick up same day. She went above and beyond to locate both items and coordinated an easy pick up for us.”
“I was pissed about something that happened on my sisters order, but the store manager David was patient, understanding , and was able to calm me down and help me out. Always go in and talk to someone! Talk to David in Revere!”
“Great selection. Responsive and helpful staff. Quality appears good. Only concern was the push to purchase expensive ‘protection plans’ due to limited manufacturers warranty. Are these really quality products if the manufacturer is reluctant to warranty?”
“I had an outstanding experience with Mattress Firm in Everett, thanks to Valerie's exceptional customer service.
My son is moving into a rental house on June 1, but he won't receive the keys until 10:00 a.m. The mattress delivery window is between 8:00 a.m. and 6:00 p.m., so I was concerned about the possibility of the delivery arriving before he could access the house.
Valerie went above and beyond to help. She made multiple attempts to communicate with the delivery team to ensure they were aware of the timing issue and did everything she could to accommodate our request. She also helped me apply a discount code I had found online, which was greatly appreciated.
Throughout the entire process, Valerie was patient, proactive, professional, and genuinely focused on helping us. In a time when great customer service can be hard to find, she truly stood out.
Because of Valerie's dedication and willingness to go the extra mile, I would highly recommend Mattress Firm to anyone looking for a mattress and a company that values its customers.”
Open 24 hours
357-359 Fresh Pond Pkwy, Cambridge
Furniture Stores
“VEG in Cambridge gave my cat Sammy kind and professional care. The diagnosed his problem with an xray, started treatment afterwards and gave me meds for his home care. It was great that I could observe what was going on throughout the procedures.”
“Our salesman was very knowledgeable and helpful. Showed me a few pieces of furniture and then let me explore on my own.
I came back the next day with my husband and already narrowed down to what I wanted. We were able to make the purchase today.”
“Come for the great product, but stay for the great people!!
We had a very specific need — the kind where another mattress store literally told us, “Oh, you need to go to Watertown Mattress. They’ll have whatever it is you’re looking for.” And boy, were they right.
Their inventory is incredible. But even more incredible? Mike.
From the moment I called, Mike didn’t just “know his stuff” — he was genuinely warm, kind, and so deeply helpful. You could feel that he actually cared. Not in a transactional, “let me make the sale” kind of way, but in a real, human way. He listened. He understood exactly what we needed. He made us feel taken care of. It honestly feels like you just don’t find stores like this anymore — where it’s not some arbitrary transaction, but a true connection. The kind of place that builds community, not just a customer list. And as new parents trying to get out of the house with a baby, his patience and flexibility (even staying open a little late for us!) meant more than I can say.
This was truly a 100 out of 10 experience. I would go back hands down anytime — and I’ll be sending anyone and everyone I know straight to Mike. He’s just wonderful.”
9:30AM - 8:30PM
65 Boston St 2nd Floor, Dorchester
Furniture Stores
“I just moved from San Francisco to Boston, getting a mattress can be someone’s most important first decisions.
After visiting a couple locations, I am particularly impressed by Jon’s expertise. He made an otherwise daunting task easy and admittedly pleasant. I would highly recommend this location for your mattress and bedroom needs, the service was top tier!”
“Yasin is very patient
to the costume he provided good service I’m very satisfied thank you so much . The store has nice collection. And I can suggest you to go this store”
8:30AM - 4PM
79 Wexford St, Needham
Furniture Stores
“My new kitchen table is absolutely beautiful, exceeding my expectations! The knowledgeable Saltwoods team helped me pick the wood type and finish and suggested customized details to create just the look I was after. Delivery time was as promised. We will treasure the table for a long time.”
10AM - 5:30PM
66 Burlington Mall Road, Burlington
Furniture Stores
“I had a house call consultation with Toni and I was blown away. She listened deeply to my needs and the design solutions she offered transformed my space. I felt truly heard.”
10AM - 8PM
394 2nd St, Everett
Furniture Stores
“I went with my family to Adam's Furniture for a new dining set. I was amazed with their atmosphere, selection and employees. I had the pleasure of being taken care of Zen; an amazing sales associate working for Adam's Furniture for over 35 years.
He introduced himself and directed us to where the selections were based on our needs. I was impressed with his patience, knowledge, people skills, and customer service focused mindset. Which is a breath of fresh air compared to sales associates of competitors. My mother is very picky and does not like to feel like she is being pressured to buy something. She was very pleased to not feel that she was being sold to. Zen answered all her questions and made her feel heard and needs understood.
I highly recommend Adam's Furniture to anyone looking to be treated and receive service as if you are a member of the family. Come and ask for Zen he will take care of you; you will not be disappointed.”
“Customer service was excellent . As I walked in there was an associate ready to answer my questions. I would definitely recommend Bobs to anyone wanting to buy furniture.”
“Although the stores were closed when I went by, I was amazed by the variety of design options visible through the window displays. The fixtures and lights are beautiful and very unique. If you are remodeling, it's a must to go by.”
“Don Dalton was our salesperson and probably had the easiest sale ever when he bumped into us. We had already purchased a couch here eight years ago and it was a great experience. So, we tried the other guy off of 128 to get a better price and after three years we saw it was starting to degrade. The quality difference is now so obvious we had to scurry back to Lay-Z-Boy. Don was awesome and the price was great. I’m sure delivery will go as smoothly as the last purchase from this store.
Al”
10AM - 9PM
119 Middlesex Ave, Somerville
Furniture Stores
“I had a wonderful shopping experience with Maira she was wonderful so helpful and help me match my furniture and took her time with me. I would recommend Maria for future purchases.”
“Awesome experience very nice and friendly people , polite and great affordable prices. I have a 2 year old girl who was touching stuff the owner is so nice and understanding . Thank you for helping me”
“Appreciate your sercive Emmanuel , ill be back soon again because you alway take good care of us. Thank you for helping us pick our living room set today. Frugal is the best on prices and selection”
“Came in yesterday to look at Ski Boots and Jared helped a ton and explained so much. He found me a great pair which unfortunately weren’t in stock but found them on your website and I ordered them same day. Will definitely be back.”
“We went to see Beth to pick out furniture for the nursery. Very knowledgeable and helpful. Prices were reasonable, especially compared to other non kid furniture and our chair is great!”
“Hannah made what could have been a stressful shopping experience, a pure delight! She is mature beyond her years. She poses questions which help you to focus on choices which fit both your lifestyle and decor. I would highly recommended Hannah for your Ethan Allen Design Consultant.”
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“Had trouble finding an item, but Justin was incrediblely attentive to my plight and was able to source the item I was unable to find quickly and professionally. Never have I gone into a Target and had the staff treat me with such care. Kudos to this young man.”