Public Storage in Medford offers a convenient and customer-friendly storage experience. Customers can easily find storage units nearby, with free online reservations and no commitment required. The facility provides the option to skip the counter with online eRental, making the move-in process quick and simple. The staff is known for their personal attention and helpfulness, with employees like Sandy and Tom receiving high praise for their professionalism, knowledge, and willingness to assist. Sandy, in particular, is recognized for going above and beyond to help with questions, resolve payment issues, and even support a temporary rent decrease, demonstrating genuine care for customers. The location is praised for its cleanliness, accessibility, and range of storage options, often surpassing other locations. Staff members are described as efficient, welcoming, and dedicated to providing excellent service, troubleshooting problems and ensuring customer satisfaction. Overall, Public Storage in Medford is appreciated for its friendly staff, clean environment, fair prices, and the personalized service that makes storing belongings easy and stress-free.
I can not rave enough about Sandy, She is ALWAYS going above and beyond to make sure her customers needs are met! I have referred everyone I know to go see Sandy at the Public Storage on Mystic Ave, Medford location for the past 3 years of being a customer here! I won't ever go anywhere else!
June 2026
Sandy provided great customer service! Went over everything and made it super easy to move in, very clean and well maintained by sandy
June 2026
As a first time public storage renter, the experience was great - especially when working through the move out process with Sandy! She was super understanding, helpful, and made the entire process so efficent!
