Public Storage in Somerville offers convenient and affordable storage solutions with no fees or commitments for reserving a space. Customers can choose the online eRental option to skip the counter and go directly to their unit when moving in. The staff, especially Bill, is highly praised for being friendly, polite, and helpful, providing excellent customer service and guiding customers through the process with ease. Many reviews highlight the quick and smooth move-in experience, with some mentioning that staff members facilitated move-in and move-out efficiently and addressed all questions thoroughly. The facility is described as a friendly place where customers feel comfortable and well cared for. With nearly 50 years of experience, Public Storage continues to prioritize personalized attention and customer satisfaction, making it a reliable choice for families and individuals needing storage near them.
Employees are good, just don't use the park behind the gate. You will have moving companies and idiotic impatient people try to park when you're trying to leave and there's only 4 spaces.
For the sake of your car tires just park outside the gate.
March 2026
I would like to say thank you for Deb. She reached out to me in regards to my storage unit and was able to help me with a resolution. I really appreciate that type of customer service. Thank you very much Deb. and thank you public storage.
January 2026
Customer service is great. Deborah the property manager was so kind and most of all helpful. She addressed all my concerns!!!!
