TCC Charlestown is a Verizon authorized retailer offering phones, wireless service, tablets, and Verizon home internet with Verizon network coverage and 5G service. The location provides award-winning customer service and is described as a one stop shop. Multiple reviews highlight wonderful, excellent, and pleasant experiences, specifically noting seamless, quick, easy, and efficient service even when the store is super busy. Staff members are commended as extremely helpful, personable, kind, friendly, laid back, knowledgeable, and professional. They take time to explain plans, deals, and options clearly. Customers report it was the most pleasant experience they have ever had and consistently give 10/10 recommendations, stating they will absolutely be returning for any future needs. Proceeds from purchases go toward doing good in the local community.