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11AM - 5PM
92 Main Street, Medway
Mobile Phones
“We have an amazing experience Michael B. At the Milford MA store.
Despite the high volume of customers, this guy kept cool ( he was alone ). Tru knowledge of his craft . Everyone left the store satisfied and we did too. Thank you.”
11AM - 6PM
4 Milliston Rd, Millis
Mobile Phones
“I have been a Verizon customer for over 20 years and have had my share of frustrations, but yesterday I had the best customer service I have ever had dealing with phones. Our puppy decided to chomp my phone when I was not looking (pup was fine, phone, not so much). She managed to crack the screen leaving most of the screen completely black. I got to the Millis store just before their 10 am opening and was welcomed inside by Junaid (Jay) C. Luckily, I was in line for an upgrade, but Jay made the whole process super easy. He was able to get into the old phone to recover my contacts etc and was able to transfer everything over to the new phone. The entire time he treated me with humor and respect and was never pushy about upselling products etc. He made a very stressful morning much easier, and I am grateful for his knowledge and help! Thank you!”
“I was wronged in my local Metro in Harlem. I was anxious about the outcome. Dennis made it right and very politely. I wish all Metro employees were like him. Please give him a raise.”
“I went into the Foxboro store and Tereza was awesome. She’s very knowledgeable and has a great personality. She helped me upgrade and took care of everything for me I would definitely recommend this store”
“This place is awesome, I needed to replace my phone last night because I dropped it in in a parking lot the day before and the screen was smashed. Scott and Parish (sp) both helped me out. Parish had helped me get the other phone last year and Ishmael has helped me too. Always top notch service and great people”
“This place and the person working there get 5more then 5 stars, great experience and had a new product in stock... best place I was able to work with ever.... Great job and thanks for being awesome...”
“My phone had some minor screen malfunctions and the first place I called was great. Had a nice conversation at the desk with the man who fixed my phone in less than 10 minutes! Very affordable and welcoming place for all. Will be going back if my phone has any issues in the future. Framingham location is a must!”
“They are always helpful, they always fix my phone when AI is done somthing that I gmhave no clue on how to fix. They got the pop up to go away that had no x to exit out of but now every video I have recorded is now not opening, ughhh I gotta go back, everything was fine till they automatically do updates and stuff dosen't work anymore. I miss when updates actually asked if you wanted them or not, now its just to eat up data so you have to buy a new phone ughhh.”
“Amanda & Alex wer absolutely great! I had my child with me and he was fussy they were very understanding and we're able to be patient with my while caring for my 1 year old. (Also gave him a few things balls, balloons as a distraction) it was just a great experience all around! Much appreciated!”
“ANDRE WAS THE ABSOLUTE BEST! My phone wouldn't start up and I was in Western Mass and I didn't have GPS or any way to access the internet or communicate with anybody (it's amazing how much we rely on our phones these days!) I didn't even have any way to find a Metro PCS in Western Massachusetts. So I traveled home and went to my local MetroPCS in Ashland and Andre was very friendly and professional and got my phone working within minutes! I am now in the land of the living! Thanks Andre you got me on the road again and back in civilization!”
“Had a fantastic experience at this T-Mobile store! The staff was super friendly and really took the time to help me find the perfect plan for my needs. Definitely recommend checking it out if you're looking for great service and support!”
“Had the pleasure of working with Anna today on a BYOT adding new line. She was very pleasant even with the strange issues we were experiencing. I loved being able to work on my conversational Brazilian Portuguese whilst waiting as well ;)
It was an amazing experience and I recommend anyone come down to see her and the rest of the Metro Milford Team! 🥰”
“Kinan did a wonderful job today helping to make my new phone work correctly. It only took a few minutes to complete the job. He is a very social person and willing to help. Thank you Kinan for doing a great job today.”
“I had a fantastic experience at AT&T! The staff was super friendly and really knowledgeable, helping me find the perfect plan for my needs. I'm really impressed with the customer service and can't wait to see how my new phone performs!”
“Excellent service. I got everything I needed without feeling pushed to get something I didn't need. I was also there when a disruptive and offensive customer was harassing staff. Both people working were extremely professional and managed the situation appropriately. I would have felt very uncomfortable and maybe left if not for their impressive intervention”
11AM - 6PM
1500 Diamond Hill Rd #9, Woonsocket
Mobile Phones
“I had accidentally bought the wrong charger and the employee Renato was kind enough to help me out he had a great attitude and was extremely informative and patient. give that man a raise !”
“I was having a really hard time canceling my T-Mobile account over the phone because I was moving, and when I came to the store and spoke with Samantha, she was extremely helpful and was able to process the return for my router. She was extremely knowledgeable and was able to get everything done quick and efficiently.”
“Andrea assisted me with a new phone and her smile was so contagious. She has amazing communication skills and she even solved another customers problem while dealing with me in a snap of a finger. She is great at what she does and the only complaint is that I haven't dealt with her sooner. I'm definitely coming back and hopefully this store knows the gem it has. Thank you Andrea!”
“Cricket is the Best Phone Carrier I've ever had! The Customer Service is Awesome and their pricing is Fair and Low. Thx Cricket! I referred 2 Friends and they Love Cricket!”
“I am no longer a Verizon customer but I went in to sort out an issue with my son's tablet and complete a cancelation and the manager was so good I think I'll be coming back to Verizon. Not only did he solve my first issue, but I didn't even have to go to my new providers location for my second issue, he solved that too. Ruy (sp?), the store manager was fantastic!”
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“I just can't thank Ibraheem Elsiah enough for going out of his way and helping me resolve a problem I had with an another employee in a different showroom. We are longtime Verizon customers and I came very close to canceling our Verizon account due to the terrible customer service I received in the other location as they refused to take back a phone, my 85 year-old mother had purchased and could not use where she was currently living. He went the extra mile to resolve the issue despite having happened in a different store. He even followed up with me the next day to ensure that the problem had been resolved to my satisfaction. He wanted to make sure that I was happy, and the problem was solved. He is an excellent employee and person in general.”