“sarah helped my wife figure out downsizing our unit on the phone for about a half hour. when we came in person, she showed us our options and helped us work out the option that saved us the most and took the least amount of effort. she went above and beyond with customer service and was very kind and helpful. thanks again!!”
“Nicole was outstanding - from start to finish she was so helpful in organizing us and walking thru options - she is an asset - I have 3 units in different locations and this is the best service I’ve had in years!!! Way to go!!!”
6AM - 10PM
137 Summit St, Peabody
Self Storage
“This place is absolutely perfect. The prices can’t be beat. I was greeted at the front desk by Frank. He was so helpful and personable and made it so easy to rent a unit. His customer service was impeccable. Great guy all around and an asset to the company. Tommy another great guy followed up with me the next day to make sure everything went smoothly. The place is super clean, secure and I feel like my belongings are at Fort Knox with all the security and surveillance. If you rent a unit here you will not be sorry. Thank you guys for all your help.”
“I can’t imagine anyone having such an awesome (positive) attitude specially when the customer is frustrated and upset. I came in upset as there were some ‘human error’ issues but Debbie (person in charge) handled my issues extremely professionally. She heard me patiently and offered a solution. Thanks to Debbie, I will not go anywhere else the next time I need a storage space.”
“Cherie Marsden at Extra Space Storage in Saugus, MA, was extremely helpful, as we needed to find a space in a hurry. Extremely accommodating. Place is immaculate.!”
6AM - 10PM
102 Broadway, Lynnfield
Self Storage
“I have 2 storage units in the Lynnfield mass location and I am writing to let people know about my experience there. The property manager there Pam is the best. She is always helpful to me and goes above and beyond . She is very professional and has a great attitude. I highly recommend this place because of her to be honest.”
“Dennis the manager is very kind and helpful he has been a pleasure to work with in the process of renting a unit here. I recommend his help if you need anything at all!”
“I've been using Extra Space storage and I'm really happy with the customer service I've received. Sharon is always a pleasure to work with and makes me feel at ease throughout the whole process, her facility is clean and feels safe.”
“I’m writing this review using my son’s Google account. I just wanted to say what a great experience it has been to work with Eric. He has been so accommodating and spent so much time with me in my two visits to public storage already. Eric explains every single detail and answers every question with complete accuracy and confidence. He is a very caring and polite employee. The facility is immaculate, the lighting is flawless throughout the building & I feel very safe and comfortable-there. I’m so happy as this location is perfect for me And I’ve enjoyed being Welcomed as a new customer! Many thanks again to Eric! I forgot to mention this is for Public Storage facility located at 295 Newbury St. in Danvers.”
8:00 AM - 5:00 PM
140 West St, Wilmington
Self Storage
“J.A. Miara Transportation did an outstanding job removing our old 1985 shear and rigging in our new one. They made a complex and delicate operation look easy. Their team was highly skilled, very careful with the equipment, and clearly committed to safety and precision. Everything was executed smoothly and professionally from start to finish. We were extremely pleased with the service and would not hesitate to use them again.”
“Our experience with Public Storage at 495 Newbury St Danvers has been great! Eric, the manager, is 5 Star - TERRIFIC to work with - professional, extremely helpful and always there to assist. We highly recommend this facility.”
“Tom and Nolan were amazing and explained all the procedures thoroughly. They took time to show me spaces available and I appreciate the wonderful services provided today! Thank you :-)”
10AM - 6PM
130 Sohier Rd, Beverly
Self Storage
“Have recently worked with Alicia and can say she was excellent to work with at Prime Storage. She was extremely helpful and professional and made the whole process stress free. If you’re going in-person, Alicia is the person onsite to work with directly!”
“I had to move my elderly mother across the country on very short notice. R.C. Mason Movers was able to fit us in and worked with me to make the experience less stressful than it already was. I got quotes from 5 of the well known national movers and went with Atlas after going over the quote with Adam from R.C. Mason. The actual movers were very friendly and professional.
Everything arrived in good shape and the final cost ended up about $1,000.00 less than the estimate.
I did extensive research before making the final decision and I'm happy to say it paid off.
Thanks Adam and Jeff”
“Methuen Rick helping a friend of mine move storage units and I must say he was incredibly pleasant and professional. He was incredibly knowledgeable about the facility and answered questions I didn't even think of. Facility was clean and very organized units are brand new. Though im not getting my own unit this visit I would 100% recommend this storage facility to anyone looking. Plus the pricing is incredible!”
8AM - 5:30PM
15 Olympia Ave, Woburn
Self Storage
“I spoke with Dawn. She was great ? I don't deal with the manager John because he is RUDE, CRUDE and difficult to deal with. I don't even go there when he is there!!! I have complained to upper management several times and he is still there!!! He gives a very bad impression of your company...HE NEEDS TO GO ?”
“Spoke with Kai regarding a billing issue which was addressed and sent additional information to her Mgr Max so that they can correct issue. Kai was extremely pleasant and contacted her mgr to get issue resolved.”
10AM - 6PM
14 Calumet Rd, Methuen
Self Storage
“Went in had a few questions Mary and Michelle are very friendly,Professional,helped me with all my questions and concerns I had about storing my stuff both ladies was an absolute joy to talk to Thank you”
“Genuinely the best customer service experience I've ever had. Matthew was such a great help for me! If you're looking for a convenient, clean, and easy experience; you've found the place!”
“Went to public storage in Peabody meet with Patrice she helped me out kind and nice helped me out with a rental unit and everything taken care of in 1 visit please to meet with Patrice great young lady”
“The Storage unit is dry and clean - my items have been safe and secure for years now, thanks to Lizzy and Dan ! They are good folks who take good care of us - always feel taken care of! They are nice people - not like a put on friendly service - but a home vibe. They are just themselves — they are really kind folks.”
““I recently rented a storage unit for the first time, as I needed extra space for things that no longer fit in my house. Ana provided excellent customer service from start to finish. She was very attentive, patient, and took the time to explain everything in detail, ensuring I felt confident about the process. The whole experience was smooth thanks to her professionalism and kindness. I highly recommend this location, especially because of Ana’s exceptional support!””
“I have used this facility a few times for my storage needs. They are always exceptional with professionalism, cleanliness and efficiency. Brian went above and beyond to make sure I was all set for my move. Highly recommend!”
6AM - 10PM
244 Andover St, Peabody
Self Storage
“My mom and I needed to find a storage unit quick, and Craig was super helpful to help us navigate the process. He answered all our questions with honesty and compassion, and let us see the units before we bought them. 10/10 would recommend. Units are clean and at the lowest price we have found in the area.”
“I had an outstanding experience at Extra Storage thanks to one of their employees, Nadia. From the moment I walked in, she greeted me with a friendly attitude and was incredibly helpful throughout the entire process.”
6AM - 9PM
595 Lynnway, Lynn
Self Storage
“Vivian is a great help. She is so professional and attends to the customers with a great smile. You have a great person in Vivian. I feel happy when l come and she attends to me.”
“Paige was very friendly and helpful ! Showed us everything we wanted to see, was very informative and answered all our questions. The place was clean and easy to get around . Would definitely recommend”
6AM - 10PM
583 Lynnway, Lynn
Self Storage
“Great space for a great value. Junior provided exceptional customer service and support to my mother and I. He also speaks Haitian Creole, which put my mom at ease and comfortable. Extra space storage is lucky to have an Junior on its payroll.”
“I joined Life Storage a few months ago. The price was right and the building is clean and organized. Whenever I come during business hours. Chris the manager has always gone out of his way to help me. I highly recommend!!!”
“I had a fantastic experience with this storage facility! From the moment I walked in, I was impressed with the cleanliness, organization, and most importantly—the outstanding customer service.
Lauren was incredibly helpful and made the entire process smooth and stress-free. She took the time to clearly explain the pricing, available unit options, and how everything works from start to finish. There were no surprises or hidden fees—just honest, transparent information. Her friendly and professional attitude made me feel confident in choosing this facility.
The pricing is also very competitive compared to other places I looked at, and you truly get great value for what you’re paying.
If you're looking for a storage facility with top-notch service and affordable rates, I highly recommend going with this one—especially if you get the chance to work with Lauren!”