T-Mobile in Millbury provides the latest 5G technology and devices from brands like iPhone, Samsung, and OnePlus. The store is known for great customer service from its Mobile Experts, who are described as very helpful, pleasant, and fast, even when busy. They provide superior sales assistance and service, explaining everything clearly and solving technical problems that other support could not fix. Staff members are noted for going above and beyond, taking personal ownership to correct major account errors, and expertly managing complex transitions involving multiple lines and international needs. Customers report fantastic, easy experiences with very nice people who offer extremely good customer service, making this location a favorite.
Julia N. was so amazing and kind! I switched from AT&T to T-Mobile and she made the process simple and stress-free. She's an amazing employee and I would recommend her to any T-Mobile customer!
February 2024
Kathleen was amazing. Super knowledgeable. She was the best!
February 2024
We had a wonderful experience upgrading our phones today. Kat/Cat was patient, friendly, and knowledgeable.
