Verizon is a corporate store offering mobile, 5G home internet, and business services. Customers can visit in person, schedule appointments online, or place orders for in-store pickup, same-day delivery, or free two-day shipping. Reviews note that in-store staff are often extremely helpful, polite, kind, and efficient, providing excellent and exceptional service with patience. Some customers report positive experiences with returns and complex provider swaps handled in store. However, other experiences highlight significant problems. The customer service line can be terrible, with representatives too eager to take money and then creating embarrassing situations, such as preventing in-store pickups due to account mismatches and refusing to cancel orders. Some customers advise that better deals may be found elsewhere. The store also closes early. While corporate locations are recommended, other Verizon stores may not be trustworthy.
Jonathan at this store was very helpful will be back and he gives me more hope in verizon. Great guy. Aka miracle man
November 2023
Excellent customer service mike was very friendly and able to answer any questions or concerns we had i definitely recommend. If i could i would double the stars ⭐ to 10 . keep the good work
October 2023
Found out later that I could have gone to Best Buy and got a much better deal. They have all different types of phones and carry plans with the same carriers as Verizon or anyone else,but at a much BETTER PRICE....
