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“Scott came out to service our furnace for the winter season. He was professional, competent, and very knowledgeable. You can't go wrong with Squier and Co.”
“Well stocked hardware store. Has the basics. Priced on the higher side, but it’s better than to drive out of town to Home Depot. Seeing Oliver the cat is always nice. Leashed dogs welcome, workers always friendly.”
“Excellent customer service. Employees are proactive and very knowledgeable. They were able to help me select the right products to complete a DIY project, which came out perfect. I will be back in the future, this place is 10000 times better than going to a Home Depot or Lowe’s etc.”
“Can’t say enough how great the owners are. Were able to diagnose and fix my well pump all within an hour of me walking in. Very knowledgeable and me not being a plumber or knowing much about it, and they were able to explain it in a way that I could easily understand and show me how to fix it and why it broke. No condescending attitudes with these guys…. Pleasure to do business with.”
“Anyone who lives in the Palmer, and surrounding communities Knows that Rocky's Ace is the place, its a catchy phrase but it also correctly reflects the traditional values that local shoppers and Do it yourselfers have known as the Truth for us for a long time.Of course we all have options, going to other big box stores or lesser known outlets for hardware, but the Value added fact of having your local Rocky's be immersed in the community and staffed with knowledgeable helpful people is my reason why I say They are my place for the "Helpful Hardware people", they mean it, and So do Ipeace outMrQ129 Trip Advisor”
“The manager at your Stafford springs Connecticut store Shawn is very very good. Super helpful super courteous super kind I can't say enough about her you're lucky to have her and also Jerry he is top of the line these 2 combine make this store number one thank you.”
“My family had the most pleasant experience both in the Ware Lowe's and at home where two extremely polite and determined to get our new appliances inside our 200 plus years old home...Henry and Jose both worked well as a team and listening and advising as to how we're we going to get this huge new fridge inside our awkward sized kitchen.They managed to bring in new washer dryer, oven and fridgerator! We never have had such nice appliances nor kind and hard working employees ,from careful parking to not breaking a thing in our crazy grandchildproof home .Ive never felt so happy and comfortable My family is so grateful from the sales man who helped up pick out our new appliances to the awesome delivery crew ..They did an excellent job in super hot weather all with a smile on their face”
“Faith at Lowe’s has helped us the last couple of times we’ve been in, and she has been amazing every time. From cutting blinds to helping us look at appliances, she always jumps in and makes things so much easier. She’s also really funny and makes the whole experience enjoyable.
The best part is that when you can’t find anyone else in the store, Faith somehow always appears and is happy to help. It’s clear she really cares about customers and takes pride in what she does. Lowe’s is lucky to have her!”
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“Excellent customer service!Ordered 3 ton of pellets on Monday from Squier after Robbins Garden in Oxford screwed me over since August. Squier had the product available and able to deliver Thursday!!!!Highly recommend doing business with Squier!!!!!”