Ballard Designs in Natick, Massachusetts offers a remarkable shopping experience for customers. The store's selection is described as "amazing," providing a wide range of products for customers to explore. Customers are greeted with a warm welcome and feel no pressure during their visit, allowing them to take their time and browse the store. The staff at Ballard Designs in Natick are consistently praised for their exceptional customer service. Employees like Jim and Bettina have been commended for their attentiveness, efficiency, and willingness to go the extra mile to assist customers. Jim, in particular, demonstrated his dedication by taking the time to provide detailed measurements for a specific product, even though he was busy, to ensure the customer could make an informed decision. Overall, Ballard Designs in Natick is highly recommended by customers, who express their satisfaction with the store's selection, atmosphere, and the exceptional service provided by the staff. The positive reviews highlight the store's ability to create a memorable and enjoyable shopping experience for its customers.
All I can say is WOW ! This was my first time shopping here and I couldn’t be more happier. We were thanked for coming in ! I didn’t feel pressured at all , was left alone to explore the store and really look . The selection they have is amazing.I will definitely recommend to my family and friends!!!
October 2022
Very surprised to see the one star reviews. Bettina was fabulous. I had very little time to pick up a mirror. She was extremely helpful and efficient and not only took my order on the phone, but brought it down to the loading dock for pick up. I did not have to park or go into the mall. Five starts because of her!
July 2022
Unique stuff, staff were all very helpful and nice.
