Banks in Natick, MA

“Due to my bank here in Natick closing their safe deposit boxes I did a little research and listened to friends and received all positive input about Middlesex savings bank, in downtown Natick. Simply a pleasure! From the Branch manager, John King - to and including the young man, "Alex"ander MacLellan who did all the paperwork, legwork and all around "old school" customer service, .. it was the most pleasant and professional experience I've had in a long time. From my initial goal of obtaining a new safe deposit box, Alex explained over and above, without "salesmanship" pushing, all that Middlesex offered, ways I could benefit my specific situation and treated me like family "old school customer service?! To me, possibly the most important ingredient of any business. All of my banking business will be shifted to Middlesex and proudly would recommend them for anyone considering any banking. Quality people who are very well trained, have been with the company for considerable time which said a lot to me. My highest praise; "Compassionate Professionals".”

“Came in to this branch for the first time recently and was blown away by how nice and efficient everyone was. I came in to get a certified check, and Dell was so fast, I also asked about two other issues from a name change I had been trying to solve for literally years that other branches couldn’t solve - he literally told me exactly what I needed to do for one and completely solved the second. Excellent customer service! Thank you Dell and the woman at the counter who’s name I didn’t get!”

“It is an AMAZING bank. I opened account there recently, and the quality and level of customer service there is the best I've ever seen in my 20+ years in the area. They do not charge fees for their checking and savings account, they do not play games with minimum required balance, they reimburse other banks ATM fees. Super professional and accommodating. Jose and Gail were able to answer all my questions and were simply great. I highly recommend this bank.”

“I had the pleasure of working with Rojina and Elizabeth at MutualOne Bank, and I can't express enough how impressed I am with their service. Both Rojina and Elizabeth displayed exceptional patience and extreme professionalism throughout our interactions. Their approachable nature made it incredibly easy to discuss my financial needs and concerns. They went above and beyond to ensure I understood every detail and felt confident in my decisions. I highly recommend Rojina and Elizabeth for anyone seeking top-notch banking assistance. Five stars all the way!”

“Needed to change name on credit cards. Quick in and out service with Luis at the front desk. They were friendly, knowledgeable, able to start the process I needed, and give me next steps to finalize it. Convenient parking in Garage C at the mall available as well.”