At Sephora, all are welcome and what makes you unique is celebrated. Customers report great and wonderful experiences, with many noting truly exceptional, attentive, knowledgeable, and helpful service. Staff are described as friendly, patient, and going above and beyond to help. They know the products to suggest, help find everything customers are looking for, and take time for perfect color-matching. They also check stock and suggest options for unavailable items. Shoppers can explore a wide selection, including fan-favorite brands and a bunch of test bottles in sections like men's fragrance. The store offers solutions for all, from finding products for sensitive skin to special occasions like a wedding. Many customers state they will definitely be returning. Convenient services like in-store or curbside online order pick-up are also available.
I stood there for at least half an hour testing out different shades with my sister, couldn’t decide between a couple shades. Luckily Chloe walked by and helped us out. Thank you Chloe! I’m very happy with the shade. Also this month’s birthday beauty insider gift is stinking adorable. Perfect mini sizes for traveling.
April 2025
My make up was perfect will go back the make up artist was very skilled she knew exactly what I was going for
January 2025
Great experience at Sephora in Natick with Katie! She was so friendly and helpful. I wasn’t exactly sure what to get and she definitely knew the products to suggest to me. Definitely will be returning.
