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“On this visit, I was a destination shopper. I had an outfit I needed to build for a specific event. Ricky was attentive, listened to my needs and didn't push the upsell too hard. I got in and out in as little time as possible with exactly what I needed.”
“I deal in vintage, antiques, and art. Quality, heart, and craftsmanship can come in many forms. My eye usually leads to history. Not in this case. Hardly the first to realize. This is an incredible gallery of wearable art. Skip the name brands..which are still elite specimens. The independent artists and their incredible...mostly cotton wears...freaking a. So dazzling. So comfy, the most fly new stock ever! I am investing in Godspeed. The most informed and lovely clothes tender ever at Natik mall. I have been there 2 days in a row. I will probably go back again before I leave. I know many crazy things have value. I have always been about the best and Quality. It has always served me well. Art should always be shown off! Fast fashion bites. This sure ain't that.”
“Good price on sneakers Under armour. My husband gets two pairs...The second one was half price.There was 2 pairs for $104?Awesome store.I couldn't take my eyes off the womans shoes.The price is affordable.”
“I stopped by last week with what I thought might be a difficult exchange but turned out to be super easy thanks to Kendra’s friendly and professional help (I think she’s a manager, and if she’s not she should be - she is AMAZING). Long story short - awesome in store experience and new docs delivered (with no shipping charge) to my doorstep a few days ago. Super happy, new loyal customer here.”
“Very helpful the Manger of store was on point and helpful, friendly service her crew for the most part where helpful but didn't have the same energy as Mngr. Some where new I over heard the manager tell them them directions and encouragement to them if they forgot something like don't worry it still learning it will come to you. Great experience while there shopping for the holiday. I will be going back. Only down part which stopped it from being a 5 star was that a lot of my first and second choices were not available there in the sizes I wanted and I wasn't traveling another 1hr to get them from another location due to the short time I had to do last minute shopping. I will be going back !???”
“I’m quite surprised about the bad reviews left for this location because I can’t say enough great things. Every single employee I’ve met through out the past 15 years of going to this store has been nothing but helpful and kind. Everytime I come I leave feeling confident and always find something I love. The store always feels trendy and in style I’ve spent hours trying on things till I found the outfit I needed. The manager is the sweetest lady and one the girls Sammi as well. You will sure be met with a big smile, my favorite free people location!”
“Once I walked in the store, I felt so welcomed and the workers were super nice. They had so much patience helping me and they were also helping in deciding what shoe I should get. Super recommend going to Aldo in Natick Mall!!!”
“I recommend this location and was surprised that they have it at this mall. I always see them in airports. Anyways, the employees knew I was out of town and offered to ship my shoes to where I live. Thank you so much for doing this.”
“Lots of shoes. Not very good on the available sizes. Jenny was AMAZING and so knowledgeable. She helped me and my kid out big time. We didn't get shoes from her this round, but we'll be back to get them from her. I wish the company did bonus structures for the people actually doing the work. Kinda sad and a bit selfish of the company as a whole. But Jenny was awesome.”
“Quinn was amazing! Professional, kind, and attentive to a near constant revolving queue of customers needing the changing rooms. Quinn retrieved updated size requests from many of us- and stayed on track the entire time with her side work. She was very friendly- and made shopping easier and fun! Store is fun and clean, as always!”
“Heidi and Sam were very helpful and were very accommodating to my request I was able to reserve a pair and got them after Sam was kind enough to follow up with me5.24.23 Want to thank Heidi A and Jaylisa G for their continued support and service with my purchase today made it stress free and seamless transaction thank you! Great associates!”
“Great store but wrong location on map. Google. Please update. Carter's is actually next to Skechers which looks like it shows correctly on map. Very difficult to find it from Google directions.”
“This 5 ? is for associate V.P. (which is what my receipt reads as the cashier that rang us out).We're Vans Family members and V.P. was enthusiastic and friendly while putting up with our requests during check out. She was fun and engaging, everything you hope for in customer service.”
“I was in the store yesterday and got great service and advice form both Ebeneezer and Felype. They made the process enjoyable! Then, Felype went ABOVE and BEYOND by personally delivering a pair of shoes I left behind by mistake. He did this on his own time and it showed his professionalism and customer focus. Thanks, guys!”
“Hello, I was in the Natick, MA store with my sister on July 15th & the saleswoman Noreen was so helpful & lovely. We were greeted when we came into the store & my sister purchased some clothing for me for my birthday. This was the first time that I was ever in a J. Jill store. Thank you for the wonderful employee. THE NATICK, MA STORE GETS 10 STARS.”
11AM - 7PM
1245 Worcester St Suite 4016, Natick
Shoe Stores
“Just went here with my sister because she wanted a Northface backpack and we were not disappointed. Anthony was amazing! Super nice and engaging. Also congrats to him on graduating college too! Def will come back!”
“This review is for the jd sports that just opened this past Saturday June 17. This is the best shoe store in the mall. Staff is great and helpful lots of good shoes and clothing for the entire family.”
“I had the pleasure of working with Josephine. She was very quick to ask me if I needed assistance and helped me every step of the way. I was shopping for my first professional suit and went in assuming I’d buy a black or houndstooth suit. Josephine recommended a green suit (Ann Taylor calls it “soft pine”). Although I was originally skeptical, she insisted and I was pleasantly surprised. The color was noticeable but not tacky. The suit was also tailored beautifully! In fact, the suit helped me stand out at my interview and I believe it was one of the reasons I got accepted to PA school! I could not have done it without Josphiene.”
“Israel in the bike department changed my mountain bike flat tire, tuned up my bike, and did it all with a positive attitude. His customer service is phenomenal. If you need help picking out a bike, need to have it tuned up or anything else bike related go to this location and ask for Israel”
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“I had an amazing experience at SuitMen in the Natick Mall getting ready for my wedding. As the groom, I wanted everything to be perfect, and thanks to Rafi, it absolutely was. He helped me pick out the perfect suit, got it tailored to fit like a glove, and made the entire process smooth and stress-free.
Not only did I get my own wedding suit here, but we also outfitted all my groomsmen, and every single one of them looked sharp. Rafi’s attention to detail, professionalism, and friendly attitude really made a difference. He took care of us from start to finish and made sure we all felt confident and comfortable.
Highly recommend SuitMen for any wedding or formal event. The service and quality are top-notch, and Rafi is the guy you want helping you out!”