The UPS Store #3666 in Natick is a locally owned business that provides a range of services, including packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Located in the 9/27 Shopping Center between Stop & Shop and Panera Bread, this store is known for its expert assistance and friendly service. Customers appreciate the manager's dedication, particularly in navigating the complexities of international shipping. Many have shared their positive experiences, noting how the owner, Arvind Basil, goes above and beyond to ensure smooth transactions. The staff is recognized for their helpfulness, especially when it comes to choosing the right shipping materials and ensuring packages are securely packed. Regular visitors feel valued and appreciated, with staff members remembering their preferences. Despite some minor complaints about charges for printing labels, the overall reputation of the store remains strong. Many long-time customers express their satisfaction and recommend The UPS Store for shipping needs and Amazon returns. The combination of experienced staff and a commitment to customer care makes this location a trusted choice for all shipping and mailing services.
Excellent employee assistance and kindness. Employee number 19669
January 2025
They are under new management now and are very polite!
December 2024
The team at UPS Store in Natick went above and beyond to help me fix an issue with a shipping label from another store. Even though it wasn’t their responsibility, they were kind, patient, and resolved the issue quickly. Exceptional service—highly recommend!
