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“Additional edit for July 2026–Ken was knowledgeable and friendly. He was able to replace my tires within 2 hours, ensuring that I wasn’t late to work
A big thank you to Angel for helping me with my recent tire replacement. I was nervous about having to get all 4 replaced at once but he was incredibly helpful & kind!”
“Brian is the best! All the employees help out with all your tire troubles. I had multiple warranty issues with the tires and tire fair tire at Newton was able to fix it.”
“Angel was super helpful when my very old tire needed a new valve stem! Explained the issue and let me know there would be no charge as the tires had been purchased less that 2 weeks ago. He was friendly and made the experience painless! Thanks, Angel!”
“Brian helped me with my flat tire today. He was great! He treated myself and all the customers with kindness and genuine care. I will definitely be back for my future tire needs!”
“Larin automotive is by far the most comprehensive and competent shop in town. Clear communication, no pressure selling - only honest high quality work. Long time customer. Never consider else where.”
“Jimmy and his crew went above and beyond - truly extraordinary service. They called us back promptly during a time when we needed urgent help, which immediately put us at ease.
We had a recurring issue with the 19-inch wheels on our Toyota Prius, and they were able to resolve the problem by replacing them with 17-inch wheels. Julio, the arriving technician, was exceptionally professional, competent, and efficient, working quickly to replace each tire and wheel.
We highly recommend My Tire Guys without hesitation and plan on using their services again going forward.”
“Service was terrific!! I was assisted by Hector Ramirez, the assistant manager, with excellent service. I will definitely be coming back here for all my tire needs!!”
“We’ve been taking our cars to Alewife Automotive for almost 10 years, and I’m consistently impressed with their service and kindness. We’ve had everything done from inspections to tires to repairs. They are transparent and fair, and they never tack on surprise charges. A perfect example of this was I had taken a new car to get inspected with plates to a shop closer to our home, and not only were they kind of rude to me, but they wanted to charge me $20 to put plates on. I called George at Alewife and he said to come on over, they’ll take care of it all no charge. And this is something I’m used to with them—no charges to change out a bulb, top off fluids, etc. As a woman I’ve found that the stereotype is usually true with many shops, trying to get me to buy something I don’t need or up-charge me for something I wasn’t prepared for. It’s worth the slightly longer drive to get here for their service, I don’t know why I ever try to go anywhere else!”
“I've been going to them for years, even after I moved from JP, I still drive about a half hour to get my car serviced at Morrison's. They do great work, are super friendly and my cars have all run well and for many years with their care.”
“Hit a pothole didn’t even realize that I had a gaping hole in my tire saw Ethan was amazing. Was able to assist me in getting tires on my vehicle. Great job Ethan will tell everyone about you.!”
“I was in to have one of my tires swapped out due to a puncture. While the car was in the mechanic checked the front suspension and noticed serious issues with the ball joint and tie rod links. Although they don’t do suspensions work they recommended replacing as soon as possible. My mechanic agreed and said they saved me some serious potential damage. Thank you Town Fair tire crew, Shawn and Paul for the great service.”
“Rick and team did a great job servicing my Audi 2017 A4 on multiple occasions (coolant hose, brake pads, oil changes). They are professional, proficient and polite. I used to take my Audi to Herb Chambers Burlington for servicing but they lost my trust when they refused to take ownership for a coolant hose replacement that should have been covered by their service warranty. Not to digress from this review but it is important to share this experience so that others are aware that once your car warranty runs out, going back to the dealership is not worth it.
Here is what happened. I had our Audi A4 2017 serviced at Audi Burlington Herb Chambers. For a significant cost they replaced one of the coolant hoses in addition to other work that was done for which I have the documentation and a video in which the mechanic conveyed the problem. A year later, I had an issue with the coolant hose leaking and I took my car back to Herb Chambers Burlington since repairs are covered for two years. I was given a quote of around $2232 because apparently it was a different hose. I called their bluff and forfeited the $250 to Herb Chambers Burlington for doing the coolant leak examination. Instead, I went ahead with Audi Auto engineering to replace the coolant hose for $700. And after Auto Engineering fixed it , I took the old damaged coolant hose and tank back to Audi Burlington and showed it to the service desk guys. 6 months later, my car is driving great.
I made a formal complaint with Audi USA and they said talk to the dealer. And then they sent me an email asking me to complete a survey. LOL. Really?
Audi Burlington no longer has my trust. I don’t really care about the free coffee, chocolates and the chips that they offer. You have to take ownership for the repairs that you do.
Needless to say I was humored when I learned of the jab that the Audi sales guy took at Rick and team. Seriously?”
7:30AM - 5:30PM
275 Arsenal St, Watertown
Tire Dealers
“Best place for all of your Automotive needs. Marco, Nixon, and the Watertown Team at VIP Tires & Service did an Outstanding Job Installing Tires, performing a Wheel Alignment, replacing brakes, and an oil change on my GMC Sierra 2500 pick up. Thank you Guys!!!”
“Whatever automotive problem arises for my 200NX Lexus, Paul or his competent technicians will both quickly and accurately diagnose and fix. From replacement of wind shield wipers to brake pads which I had replaced yesterday, Chestnut Motors does it all.”
“They got me in very quickly to do a prepurchase inspection on a used Tesla. They had equipment for lifting it safely.
Done in a timely fashion and they told me there’s nothing wrong and everything looks good. Honestly kinda wished they pointed out some scratches or damage I might not have noticed, that way I could negotiate price w the seller 🤣. Oh well, no damage and good condition is good news too.”
“Advanced Auto is always a great experience! I have always received excellent customer service and helpful advice and occasionally recommendations on where to go. I will drive miles out of my way past their competitors because they are much better in every way! Sincerely, this seems to be true in MA and NY!”
“I love this business. I’ve been by many times in the past two years for oil change, brakes, my muffler, and more I don’t recall. They can usually finish my work same day and are so nice! Never intimidating”
“Met Carmelo and Gus this morning when I took my 23 old truck for an inspection. I have had bad experience at other shops for simple inspections before. Not at Volsar, they were friendly, professional, and honest. I did all the work myself so I know my truck inside out and know nothing is wrong or need fixing. Volsar confirm nothing was needed besides the inspection sticker.
I will start bringing my cars here for mechanic work in the future. It’s hard to find honest and good mechanics.”
7AM - 7PM
1168 Commonwealth Ave, Boston
Tire Dealers
“Karill, the managers, and the male workers are awesome. They really know how to make sure you can afford repairs. My experience has always been great. Shout out to Herb Chambers!”
“I originally went to Pep Boys for a simple headlight bulb replacement, but my experience was disappointing. The employee at the front desk told me it would take a few days without offering much explanation or showing any urgency. Shortly afterward, I saw him outside in the parking lot talking to someone in a car, which didn’t leave a great impression.
I decided to leave and went to Mavis Tire in Dedham on Providence Highway instead, and the difference was night and day. Jaleel was professional, prompt, and extremely courteous from start to finish. He listened to what I needed, helped me quickly, and provided excellent customer service throughout the entire process.
If you’re looking for a shop that values your time and treats customers with professionalism and respect, I highly recommend Mavis in Dedham and especially Jaleel. Great experience.”
“I came to Pleasant Car Care for a second opinion after being quoted for a very involved repair at the Mercedes dealership in Westwood. Someone recommended Pleasant Car Care to me, and I’m so glad they did. The repair I actually needed was much less extensive—and thousands of dollars less—than what Mercedes told me I had to have done.
I don’t know much about cars, so finding a place with integrity that I can genuinely trust is incredibly valuable to me. Watertown isn’t exactly convenient to where I live, but knowing I can bring my car there and work with honest, trustworthy people makes the drive completely worth it.
I’m so grateful for the recommendation and will absolutely be going back!”
“Really great experience with the mechanic here, Brandon. Unlike my many other experiences with mechanics over the years, Brandon takes his time to explain what needs to be done and why. He also emphasizes the choice behind repair decisions, taking away the worry of being convinced into doing something expensive and unnecessary, which is always my fear with my little car knowledge. Would definitely recommend.”
“Came in for winter tire changeover. Was told at 2pm that they were a man down. I said, no problem, I’ll be here until 5:30.
Got the car at 5:30 and hit the highway and the car starts shimmying right away. I was not happy.
Called the next day. Made a priority appointment. When I showed up for the spot, I was polite but firm. I told one of the guys that I had sat patiently for 3.5 hours waiting for my tires the first time in. No problem. I had the time. Today, I don’t have the time and did not want to wait. I have never left Direct Tire with out-of-balance tires.
So, Fabio, a mechanic that I met looked at the tires and rims. He brought me out to show me the problem. The right side tires were wobbly as he turned them. Huh. I had not seen that before.
So we made a plan. I asked that he rebalance the tires to the best of his ability and put the two best balanced tires up front. He agreed that was the best plan of action.
I was not there long, and when I left, I hopped on the highway, and it was 100% better. Not perfect, but so much better. I know that it will never be perfect. I guess this is what had been done in the past without me knowing.
Once again, great service, people who care, and a super staff keep me coming back. It may be a little more expensive, but it’s always worth it. Every single time.
I appreciate your attention to customer service. It makes all the difference in the world.
Thank you guys (and gals). Happy holidays to all.
Chuck Wilson
Needham, MA”
“Great communication and customer service! Their reports on the condition of the car make it easy to make informed decisions about repairs, and the staff is always ready to explain things in greater detail.”
8AM - 5PM
5218 Washington St, West Roxbury
Tire Dealers
“Great prices great place if you need tires. This is the place to go to . They're very fair on pricing. Ask for dan or matt.I guarantee you'll be more than happy”
“Came here to install a new tire on a rim after getting a flat. Bought the tire myself. The team installed the tire, checked the balance, swapped the wheel and the doughnut, disposed of the old tire - all under 30 mins. Didn’t make an appointment, but did call in advance to check if they have availability. Excellent service, good price, very courteous.”
“I always have my vehicles' inspection done there. They are really speedy and even when there's a wait they are very accurate on the wait time. Super convenient location for me; plenty of coffee fast food and shopping within walking distance while I waited.”
“If you need a good, honest, not a parts changer mechanic repair shop this is the place. Give them a chance, they will not disapoint, they will go the extra mile and stand behind their work.”
“Good service, prices the same as the estimated. Clean and comfortable waiting area. Free rotation for life of tires. Appointment was on time. Happy with the service.”
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“I can't recommend Catalano Automotive Repair enough. After another shop tried charging me for unnecessary work on my 2015 Jeep Wrangler, I called Catalano to get a second opinion on a temperature issue, and I'm so glad I did. John was incredibly knowledgeable and diagnosed exactly what was causing the overheating. He was communicative throughout the entire process and made sure I understood everything he was doing to my car.
I brought it to him fairly last minute since I was leaving for a long road trip at the end of the week, and after I explained the situation, John and his team got the car finished in time for my trip. It's been a few months now with zero issues. If I ever have car trouble again, I'll be choosing Catalano 100%”