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“After almost 40 years with ( the various iterations of) Medical Área Federal Credit Union ( MAFCU) I moved all of our accounts over to Direct Federal CU. Juan and Mark in the Needham, Mass office are excellent, helpful and deliver consistently excellent customer service. These are things that were lost over time with our former CU relationship.
Juan and Mark always add a personal touch to each visit. It is a pleasure to do business with this organization.”
“Very modern-looking, sleek interior. The staff were very friendly and made my experience easy and enjoyable. I feel like I say that about every branch, but it's always worth mentioning.”
“I have been banking at this branch of Citizens for at least a decade. Always, I do mean always, I have found the personnel extremely helpful, many times going beyond to help me solve a problem. I have never known a more friendly and supportive group. Thank you!”
“Bernie was very helpful and very efficient in helping me with my needs. She did not rush me, took the time to help me with my issue and was patient with her words and actions. I’ll be coming back to this branch for my needs.”
8:30AM - 6PM
95 Highland Ave, Needham
Banks
“Quick and easy fun banking with Iyisha. I was on my way to work needed to go through some transactions and she was friendly and helpful. I will drive the extra mile to come to this branch for the great customer service!”
9AM - 4PM
133 Chapel St, Needham
Banks
8:30AM - 4PM
129 Chestnut St, Needham
Banks
“Ihave been a Needham resident for over 35 yrs. I have trusted this bank with a number of personal accounts, Ira's & Cd, Safety dep. box, & account for grandchildren. Always very polite and accommodating. When calling on the phone, they are always eager to help.”
Banks
Banks
Banks
Banks
Banks
Banks
“I had an awesome experience at that bank this morning. I was helped by Jonathan, and he took care of all my needs that I walked in with. I am so grateful for an awesome experience.”