8AM - 4PM
89 Wyman St, Waban
Banks
9AM - 5PM
1197 Centre St, Newton
Banks
“I have been banking with this specific bank locally for about a year now and they have given me beyond a great experience. The manager is always so sweet and remembers me every time I walk in. I had an issue with specific recurring charges on my account that quite frankly, I was too busy to deal with. Georges Isidore from this specific branch reached out to ask me about how things were going with my account and checked in with me. This was such a convenience because it pushed me to deal with the situation I had been avoiding. He was personable (not robotic) and felt like talking to a friend offering help. I missed the appointment with Georges but today an extremely kind gentleman named Reynold Geslin has been patiently helping me for about two hours now! He dealt with all the difficulties of filing the disputes, made phone calls for me and took the entire stressful situation out of my hands! I practically just sat there for two hours just waiting while he handled everything! He was very helpful and had a positive attitude the entire time, I am so thankful for this group! Definitely a bank I want to be a part of long term.”
“Wow! Just wow! Mark helped me with a fraud situation that I couldn't figure out. And I came in unproudly upset and loud. Mark the manager was able to help me feel heard and valued right away. I definitely recommend the team here for your needs!”
9AM - 5PM
776 Beacon St, Newton
Banks
“Shout out Liam King for the best client service I've ever gotten from a bank.I went in two Saturdays ago to appeal a business credit card rejection (that I thought was a mistake) after spending 2 fruitless hours on the phone with Chase the day before. Unlike the phone team, Liam was a great listener, pleasant to spend time with, and willing to help. He jumped over numerous hurdles during the application appeals process, found the issue in the system, and got me approved for my company's card on the spot. And as if that wasn't enough, he offered to help deal with this issue for other employees at my company if it happened to them.5/5 stars, would recommend Liam at Newton Centre Chase to anyone.”
“Maria brito has great customer service and was very helpful with answering my questions. She helped my mom with opening her account. Look for maria when opening an account here.”
8:30AM - 4PM
323 Walnut St, Newton
Banks
“The employees at this branch give exceptional service! They skillfully and efficiently helped me, the employees friendly and knowledgeable. I would highly recommend!”
“I visited this office today, and as always, I had a great experience as a customer with Shanelle. She is always friendly and looking forward to assisting customers with a smile and a good attitude”
“Came here for a notary and had made an appointment. Although there was a 10ish minute wait even though I arrived a little early, Shayla (not sure if the spelling is right) was very sweet and pleasant while I waited and made my experience so nice! The notary itself was quick and painless!”
9AM - 4PM
32 Langley Rd, Newton
Banks
“Christopher James was super nice..
Excellent service! Professional, knowledgeable, and always willing to help. He made my banking experience easy and stress-free. Highly recommended.”
“We were treated nicely and politely. The lady Katherine was extremely helpful and friendly, she solved all our requests and completed an important cd deposit for us. Job well done with great souls.”
9AM - 4PM
1126 Beacon St, Newton
Banks
“I would like to express my sincere appreciation for the outstanding service I received from this bank employee.I especially want to say about Shahad.She is extremely professional, kind, patient, and attentive throughout the entire process. She has positive attitude,professionalism.Thank you so much Shahad.”
“I am a customer of Rockland Trust in Newton for the first time. Finding trusted help to take care of important financial questions is crucial; the professionalism of Branch Manager, Mr. Danilchuk, exemplifies the amazing care and customer-oriented service that will make me return to the Rockland Trust office in Newton. I am writing this letter as a note of appreciation for the outstanding experience I had with Mr. Danilchuk. When I called the Newton office, he attentively listened to my concerns. He precisely understood the situation. I was offered a roadmap of how to proceed. He is professionally adept, knowledgeable, and welcoming. I trust Mr. Danilchuk's expertise entirely and therefore, your Newton office will always remain my first choice. Because of employees like Mr. Danilchuck, I already recommended Rockland Trust bank as the premiere baking institution to my friends and coworkers. They will become your customers. Thank you for hiring such an amazing employee to Rockland Trust Bank.”
“Wonderful experience at this branch. Aida was so helpful and considerate helping me open an estate account for my grandfather. Aida made the process easy and I never had to worry about a thing. Thankful I chose this branch to do my business!”
“Lilienne Lawson helped me a lot with what I needed coming to BoA today. It’s my first time visiting and she gave me a very good impression of the branch and BoA in generally. She’s supportive and knowledgeable. I’m very glad to have her helping out today”
“I had a great experience with the staff at the bank. Everyone was professional, helpful, and patient. They answered all my questions and made the process easy and stress-free. Excellent customer service!”