Dollar General on Church Street (store #15668) has mixed reviews, highlighting both positive experiences and areas for improvement. Customers praise the store’s staff, especially mentioning a cashier named Q/Lacron, who is quick, knowledgeable, friendly, and deserving of recognition. Another employee, a woman with dark hair who wears a bun, is also highly appreciated for her helpfulness, knowledge, and friendly attitude. She has a positive impact on customers, often making their day better with her patience and cheerful demeanor, especially during difficult moments. Customers note that she is one of the best employees at that location and commend her for her excellent customer service. However, some concerns are raised about the store’s overall atmosphere and product quality. A customer expressed disappointment that many employees do not greet or smile at customers, though they appreciated the friendly staff member mentioned. Additionally, there are serious concerns about expired merchandise, including food and medicine, with reports of items being out of date by over a month. This suggests issues with staffing and store management, emphasizing the need for better oversight and removal of expired products. Overall, the store’s friendly staff and good customer service stand out, but improvements are needed in product management and customer engagement.
