Unhelpful. Refused to let me DEPOSIT money into my wife's account since I didn't know her account number. I even had her ID in hand, but they again refused.In a previous encounter, they were unable/unwilling to help my wife with her account because "a green card is not one of the IDs they accept."Bank local
September 2023
Trying to do and find Bill Pay is ridiculous.The hoops I have to jump just to pay a bill.
April 2023
I just tried to call this bank in Newton Ctr. First I was put on hold. No one answered my call. I tried it twice. I was hung up on. I pressed #4 to speak to a live person. What kind of a business is this? Is this a nice way to treat your customers?
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.