Shanelle, the manager, helped us so much on a day that other B of A branches (Belmont, Watertown, Fresh Pond) closed prematurely due to a forecasted storm that hadn’t even occurred…Anyway, Shanelle was so reassuring and kind, helpful and professional when we needed immediate access to financial services. Shanelle saved... read full comment
May 2022
Shanelle was amazing! She saved the day when we were stressed about closing for our new home.
August 2021
I wanted a couple of rolls of dollar coins the other day. The teller was unhelpful and refused to get them for me but the manager went above and beyond for taking his time and going through the troubles to fetch the rolls from a back safe. I didn't get the manager's name but I really want to thank him for making my day.