Bluemercury offers a helpful and patient staff. They can be accommodating for returns and digital gift card issues, although this may take some time to resolve. Employees like Giselle and Deedee provide expert advice on skincare and are not focused on pushing expensive products. They genuinely care about customers' happiness and offer personalized recommendations. The store also offers a specific line, Lune & Aster, which is considered fantastic. Additionally, staff members like Jack are knowledgeable, helpful, and kind, making for a great experience.
My daughter and I visited Bluemercury in Chestnut Hill for some sunscreen and perfume. We were lucky enough to have Destiny help us. She is amazing and knew every product and has excellent product knowledge. She even matched a perfume I was looking for.
July 2024
Really great selection of higher end skin products that you often see in the spas. Absolutely love it when they have stuff on sale!
November 2023
They are so helpful and kind at this store. DeeDee always has great fragrance recommendations!
