Cambridge Savings Bank is a well-established full-service banking institution in Massachusetts, with $7 billion in assets and a commitment to enhancing the quality of life for employees, customers, and communities. As a mutual bank, it offers a comprehensive range of banking services for both individuals and businesses, supported by a strong network of branches and digital solutions. Customers appreciate the friendly and helpful staff, with many highlighting the personalized service they receive. Reviews praise specific employees for their exceptional assistance and dedication, making customers feel valued. With over a decade of customer loyalty, CSB is recognized as a reliable regional bank, reinforced by its recent investment-grade rating from Kroll Bond Rating Agency.
I’ve had very good experiences at CSB Newton. They have been thorough and reliable helping through a very messy hacking problem.
January 2024
We were treated nicely and politely. The lady Katherine was extremely helpful and friendly, she solved all our requests and completed an important cd deposit for us. Job well done with great souls.
August 2023
Banked here for 5+ years and have had a great experience all around with their products and customer service. I have always felt like the tellers here have gave me personalized service and provided recommendations that were beneficial
