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“If you are looking for attention to detail, strong communication, and custom jewelry, look no further than Arias! I was apprehensive to try a new jeweler after my previous jeweler made several errors with my engagement ring. I took the ring to Arias and Sergio was nothing but kind in walking me through my options. He pointed out the errors made by the other jeweler and what he could do to fix them. The whole time he was explanatory but not dismissive. He truly wanted to make sure the ring was fixed how I wanted it but also in a way that was durable. Through the re-design process, he communicated frequently and shared 3D models to make sure I was comfortable with it before anything was actually done. He was also upfront about cost and timing throughout the design process. I highly recommend Arias and plan to return for any future jewelry needs!”
“Jay and Maddie were great! My youngest got her fist piercing and my oldest her second! They were supportive and fun and made the experience great for both the kids! Thank you both!”
“Scotty and Julian were great help when I came in and even offered to clean my jewelry no charge. I highly recommend coming here and taking a look at the gray products they have.”
“Facet Jewelers always delivers superior service! I brought in a tangled mess of five necklaces (it was really bad). I didn't really think that they would be able to separate the necklaces, but they did! These pieces had sentimental value so I was thrilled when I received them back. Thank you Facet Jewelers! You're the best!”
“I went in looking for this year’s anniversary gift. I worked with Kristen and she was very helpful and knowledgeable. Will definitely be asking for her next time I go in.”
“The jeweler is a family owned business dedicated to giving the best selection of jewelry and professional repairs. They can design gorgeous pieces of jewelry and make anything the client would like to have done. For example, I lost my diamond in my engagement ring. The setting was fragile. MyThe suggestion was to put it into my wedding band for more stability because I never take my wedding bands off. My husband bought me a 25 year anniversary band at the jeweler which did not fit well with my wedding band. The outcome was to wear my 25 year band on my pinkie finger. I was so thrilled at the suggestion. They can make anything at reasonable prices and have a fine selection of jewelry as well. So grateful to have John and his family to provide such expertise, skill and caring in making and selling their jewelry.”
“Amazing experience. Was planning on spending about 2k and the fantastic attitude and demeanor of the employees made us go more. 5k actually. Would recommend to anyone”
“Great customer service! I spent hours looking for what I wanted and staff was very helpful. Upon leaving the manager of the store brought a cart over (yes, bought a lot) and loaded it up and brought it to my car, and put all in. Great experience, it made my day.”
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“Isa, at Emerald Square Mall was so pleasant the whole way through. We’ve been together for 30 years and only now deciding to get married this coming Sunday. She’s personally going to drop off my ring to size and to get it back by the time we need it.
I was so indecisive and she was nothing but patient with me trying so hard to show me what was my budget. I lived her patience even though we kept her after 7. She was truly so pleasant at our crunch time for a wedding ring. I’m so so happy with the service she provided us with.”