“Nobody wants to come to this place, it's usually when you've exhausted all other options at your local Vet. I can tell you, they make it as tolerable as they can, all things considered. We came here with our Great Dane, Charlie, after first seeing the emergency vet in Springfield who could offer little help for her enlarged heart. The staff are accommodating and empathetic for what we're were dealing with. They got Charlie back on her feet and she's much better now. Also, we had to pay up-front for a portion of the estimated bill (75%) when we left her there for treatment, and can you believe it, they gave us money back. That NEVER happened at any other vet we've used. Many vets are just out for the almighty $ but these folks didn't try and gouge us. I wish we had came straight here instead of wasting $5,000 at the emergency vet, which I was not impressed with to begin with. If your pet is sick, do yourself a favor and come here and skip the "middle-man" at the emergency vet.”
“All are very professional, cheerful and both of our cats comfortable with space and staff, even our skittish. Always on time and very efficient visit, no waiting.”
“We have been bringing our new dog here since we rescued him.
They staff is attentive, responsive, and very friendly. Dr. Coffman has always been kind, respectful, and answered all of our questions.
I have not had any issues with the team and would recommend.”
“I have had nothing but positive experiences with Agape! They are reasonable, honest and reliable veterinarians. They don’t charge you for unnecessary exams and always take great care of our dog! Best vet we’ve had in 9 years, and we have had a few since we’ve moved all over the country!”
“Came here today because my Frenchie hasn’t been to the vet in awhile, had some concerns in regards to her leg. I found them on Facebook from an Ad for a free pet exam, it worked. Dr. Pellegrini was very patient and thorough. She answered all of my questions and put me at ease. They even gave me a free bag of Science diet dog food, generous place and honest. Will be my dogs new vet!”
“The vet is the kindest I have ever been to. I have a old cat and he has been very good about explaining everything and very nice with my very loved kitty. They also both times I needed to bring her got me in same day. The staff are all very nice. Many thanks to the team!”
“I just wanted to thank all the staff for being so kind in one of the most difficult times in my life. You treated me and my cat as if we patients there for ever, though it was a few times. I cannot express my gratitude for the care they took of my cat but also me who is grieving. It was not an easy being in place were happiness and sadness of comes at one time. I know my cat was in great hands and the time you allowed me with her I cannot express how much gratitude I have for you. Thank you for being so kind.”
“I recently adopted a little Frenchie mix who is high energy and super reactive but also in need of a checkup and way overdue for a nail trim.
I am so happy to have found VCA online, they have many locations Westborough is closest to us.Our first visit didn’t go very well .. my poor little girl was petrified and made sure everyone in the office knew it . Dr Elbaz was patient gentle and completely understanding. No treatment was forced on her and we were not charged for the appointment. Instead we were given 2 prescriptions for anti anxiety medication and a new appointment. Which was today and was such a great experience.The whole staff is friendly and welcoming from check in to check out. Dr Elbaz is very down to earth and easy to talk to. The assistants were also very relaxed and easy to talk to . VCA is very affordable and has a no pressure approach . No products or treatments were pushed on me at either of our appointments and it is obvious that they are very well stocked with anything needed to care for or spoil our pets . The first visit is FREE Im not sure how long this special deal will be valid I would suggest anyone needing to take their pet for a check up look into VCA . The staff is friendly compassionate and knowledgeable they will do right by you , your precious pet and your pocket ♥️”
“Wowwww!!! I am more than impressed with this place! So compassionate and so thorough with my boy. They greeted my Boston with open arms. The vet knew his background already! Was so nice that the vet knew what he had had in the past without me explaining it and he immediately caught what was going on now. This is the place you want to bring your pet. Hands down the best experience I have ever had. They are better than my PCP! lol! I only wish I could have given 10 stars !! Much appreciation to everyone there ! I couldn’t be happier”
“The staff at riverlin has been excellent especially considering how me and my family had to put our 15-year-old dog down. They were accommodating throughout the whole process and even let us bring our 2-year-old Pitbull Rottweiler in to say goodbye to his brother as well. It was very nice to be there as a whole family to put down a beloved member of our family. I have put down dogs in the past with other facilities and it has been cold and not receptive. When the staff is crying with you because they have such investment in the animal is you. It touches your soul and makes them part of your family as well. Thank you again everybody for everything you've done for us and we will definitely be bringing all our dogs the future to Riverlin.”
“Nice place and comparatively reasonably priced. Staff and doctor are both very nice too. It's hard to get an appointment and you need to book a few months I'm advance”
“My experience is amazing with all of them as a family loving people and mean the pets they love like there own we have lost 2 of our babys and they have been heartfelt about it and feel what we did as a whole. The support and love this group of vets and others here is a rare thing in places the job they all do and what the see as heartbreaking moments is the hardest job ever and me and the wife and our furbabys wouldn't go any where else . As for Dr L and mehgan her co pilot that I have followed for year to anywhere they go they have made this hillside our home also . All the staff is amazing and could never pay back what they have giving to us in care and love for us and our babys they make our babys there babys and that makes a big family to us. I wanna say thank you all of the staff and and above thank you for what you bring and your support . No matter how we say or show thanks for them I know it's not enough of what they all deserve but as a staff they don't expect that they want happy and healthy babys for longer than life . Thank you from deep down .”
“Dr. Vicki has been the most loving, calm, concerned, educated and patient veterinarian I have ever known. What I find even more refreshing....she goes the extra mile and will research additional options.
Crowbar, Freeway and Stewie (fyi...she chose the name Stewie) are my 3 kitty boys and honestly...no joke...they love her and they all see her at the same time... lol! A couple more bonuses...she calms my nerves because they are my life. Dr. Vicki knows that I will do anything for them and she never has taken advantage of that. I have never walked out with sticker shock! She is a wonderful vet that cares for her "families". A true St. Francis...”
“My wife and I recently moved to the area and needed a new vet for our family dog. I called Sutton animal hospital and the staff was nice and very friendly. They scheduled us an appointment and walked us through the new patient / intake process. We saw Dr. Karen and Lynn was our veterinarian technician. Both were very nice! Took time to explain the procedures, test, etc that we would need for our dog and answered all our questions.They were extremely good at what they do and were able to make our dog feel less anxious and my wife and I couldn’t be happier we found them! 10/10 recommend for anyone in the area in need of a vet :)”
8AM - 1PM
84 SW Cutoff, Worcester
Veterinarians
“I just cannot say enough about Route 20 Animal Clinic, Dr. Nick Kotsopolous, and staff, especially Colleen. My parents and I have been taking our pets to the clinic for over 20 years. Dr. Nick is so caring, patient, and understanding. Often he's returning calls until 8pm and has given his personal cell phone number if there are any issues post sedation, regardless of procedure. From tumor removal surgery to dental cleaning he calls to check on our pets. He will also ask about how my parents are doing and their pets when I go for a visit with mine. Colleen is fantastic with grooming. My long haired cats would get shaved in the summer so they were more comfortable and she always made them look so adorable and smell so nice. She's also so kind and compassionate, plus prompt with returning calls. If there is a specialized surgery Dr. Nick can't do, he has always referred me to excellent surgeons. For end of life issues, the staff are above and beyond caring and loving. This doctor truly seems to love his work and it will be such a loss whenever he does retire. Comparable rates, prompt response, varied services, excellent care. If you want an excellent veterinarian, Dr. Nick Kotsopolous at The Route 20 Animal Clinic is the one to see.”
“We went here for my cats vaccines and wanted him neutered as well. They were able to get everything done in one day for waaayy less than the price it would been in another vet. Mind you we called everywhere for pricing, as we didn't have much of a budget as a single mom and everything being so expensive, and we are so grateful for this place! The vet who attended my cat 'Pebbles' was super kind and knowledgeable. He went home with all the needed meds and everything. We even found out he had fleas we would've never noticed unless they told us and they treated him for that as well. He got optimal care here and I would recommend this place to anyone! It's been 3 days after his neutering procedure and he's doing phenomenal. They even called me to see how he was doing! We are scheduled back soon. Thank you to everyone who is involved in the care of these animals ? ?”
“I just cannot say enough about Route 20 Animal Clinic, Dr. Nick Kotsopolous, and staff, especially Colleen.
My parents and I have been taking our pets to the clinic for over 20 years. Dr. Nick is so caring, patient, and understanding. Often he's returning calls until 8pm and has given his personal cell phone number if there are any issues post sedation, regardless of procedure. From tumor removal surgery to dental cleaning he calls to check on our pets. He will also ask about how my parents are doing and their pets when I go for a visit with mine.
Colleen is fantastic with grooming. My long haired cats would get shaved in the summer so they were more comfortable and she always made them look so adorable and smell so nice. She's also so kind and compassionate, plus prompt with returning calls.
If there is a specialized surgery Dr. Nick can't do, he has always referred me to excellent surgeons. For end of life issues, the staff are above and beyond caring and loving. This doctor truly seems to love his work and it will be such a loss whenever he does retire.
Comparable rates, prompt response, varied services, excellent care. If you want an excellent veterinarian, Dr. Nick Kotsopolous at The Route 20 Animal Clinic is the one to see.”
“This is my second visit to Grafton for an injured bunny and an injured groundhog. The most difficult part was the journey, not the clinic. The people accepting the animals were very accommodating.”
“I can’t say enough about the exceptional care our dog Nikki received at VCA Northborough this past Saturday.
Nikki was attacked by another dog on her afternoon walk and needed urgent treatment for multiple wounds to her neck, shoulder, chest, and front leg. From the moment we arrived, Dr. Kim, Dr. Knight, and the entire staff treated Nikki with such compassion, skill, and dedication. They stayed well past closing time to make sure she was stable and comfortable enough to come home with us that night, knowing she would rest better at home than staying overnight.
We are so grateful for the level of care and attention Nikki received during such a frightening time. Her wounds will take a couple of weeks to heal, and her spirit may take a little longer, but she is already well on her way to a full recovery, thanks in no small part to the incredible team at VCA Northborough.
Thank you for everything you did for Nikki and for us. We truly appreciate it.”
“Dr. Augusto and his staff was amazing. My cat got into a scuffle with a racoon on a Sunday, so I had to bring her to PetMedic Urgent Care in Westborough. They put a splint, cast and cone on my girl and said she would have to keep it on for 4 weeks (it was painful to watch her and didn't think we could live through this for a month). On Monday I called Milford Animal Hospital to make a follow up appointment on Wednesday. Dr. Augusto and his team were very attentive and compassionate. Dr. Augusto immediately took to the cast, splint and cone off which was such a relief. I don't think my cat would have healed as quickly with a cast and cone (and it would have been torture for her and us). She has healed naturally and quickly thanks to the team at Milford Animal Hospital. I am so thankful! I highly recommend Milford Animal Hospital and Dr. Augusto.”
“We have been going to Marianne’s clinic for more than 20 years. She has seen up through 5 long lived dogs and cats. She is now helping us thru the treatment, education, and Support of our now Diebetic Senior Kitty. Love her!! Nick’s great too ”
“I want to thank everyone on the team, especially Alan. Kim has been in their care for 10 years, and they are always ready to help me with whatever is best for her. I really appreciate it.”
8:30AM - 4:15PM
274 Walnut St Unit 2, Shrewsbury
Veterinarians
“The customer service is exceptional. The vets I've met or spoken with listen to my concerns. They take time to understand what my dog Benji needs. Thank you.”
10AM - 1:30PM 2:30 - 5PM
438 Southbridge St, Auburn
Veterinarians
“Long wait. Was told I didn’t need to make an appointment but when I arrived, they said no appointments available. Told them I’d called so they squeezed me in. They also wouldn’t vaccinate my dog who’d had a reaction to Lepto vaccine- even though I wasn’t getting that one for him. I guess I understand, but it was frustrating. They did my other dog, no issues.”
“I put a have a heart trap in my yard to try to catch my cat who's been missing. I instead caught another cat, who was very hungry and scared. I took the cat to PawSteps to have it scanned. They were very friendly and took care of the procedure right away. Unfortunately this cat was not chipped. I am fostering it for now.”
“I love Sutton Animal Hospital. I have been going to them for 12 + years with my last three greyhounds. I've had nothing but excellent service, care and advice. The place is clean and friendly.”
“We have 4 cats and have been going to this clinic for their care for the last 12 years.
The staff is helpful and enjoyable to interact with. They clearly care about your pets and their quality of life.
This clinic saved one of my cats when she cleaned all the flea/tick treatment off of our other cat and poisoned herself. They jumped into action immediately and saved her life.
They recently got new doctors and I was nervous about the change, but the new staff they brought in has been top notch.”
“I appreciate so much the services that all of the staff do. I just don't understand why some people matter and others like myself dont? Other people were greeted with formalities as I did my paperwork and observed. I was not. I was polite,thankful and grateful. I even made a donation. Please be mindful and consider everybody to be kind to,not to be selective. Again, thank you for your services.”
“I can’t say enough good things. My husband and I called around in an emergency late at night for my sick chicken who was suffering. My local vet emergency hospital was rude to me, stating they had to charge the price of a dog and it would be $400. I called another place in the area who were very nice but their pricing was similar.
I finally called Tufts around 9pm, this was our first experience with them. They are a little far from our home but it was well worth the drive. They were excellent from beginning to end. Their prices were more than fair, I believe because it’s a research university hospital. They were welcoming, patient, and understanding, and the hospital itself is very nice. They have a super comfortable large waiting area with well stocked snack machines and I believe they even have coffee.
We were able to donate the chicken to research, which there is a great need for with poultry.
Our sincere thanks to the whole team who helped us, from reception to checkout. We have already told our family and friends about our experience and we will definately be utilizing your services in the future.”