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8:30AM - 4:30PM
174 Park St, North Reading
Post Offices
“Amaing postal office. Very helpful staff with nice advices and great conversation. Very knowledgeable.A pleasure to deal with them. From all my life experience with post offices in a lot of countries, this one was the Best.Thak you for your service”
9AM - 12PM 1:30 - 4PM
1179 Main St Ste 1, Wakefield
Post Offices
“Small, friendly and helpful post office.The lady there was really nice and helped me with my questions and shipping of an international parcel for the birthday of my mum.Happy to come back”
“The crew here has been fantastic. They are always friendly, professional and a pleasure to deal with. They have helped me out so many times over the years and offered suggestions when I've run into challenges on one end or the other. Great job guys.”
8:30AM - 12PM 1 - 4:45PM
637 Lowell St Ste 4, Peabody
Post Offices
“There's a clerk works here his name is John he is the nicest most efficient postal worker I've dealt with in a very long time. And he's easy on the eyes ? Just a super guy they're lucky to have him. The convenience of this location is much appreciated ?.”
“Great! I like the office, the workers, and the location. I walk everywhere. I don't mind coming in. The Santa Mailbox during Christmas is also very, very cute. I like this location. I have lots of patience. Call me crazy, but grace and class and patience all go a long way during Christmas, especially in the year 2020.”
7:30AM - 6:30PM
462 Washington St, Woburn
Post Offices
“I was there this morning and had to mail two letters internationally and the guy at the front desk was very nice and helped me out a lot. Thank you for that. :-)”
8AM - 1:30PM 2:30 - 4PM
20 Main St, Andover
Post Offices
“We are a local business and the folks at this location were beyond helpful in getting us set up with Change of Address, etc. I also love the building they are in. Great people, great service.”
“Always Excellent Customer Service At the Stoneham Post Office! The Woman the Run the front are Excellent With helping Customers get there package off and get stamps ECT... Can't ask for better Employees then the staff you have at the Stoneham Post Office! Thank you it's My Pleasure to come from Medford to do my business here!”
“Went there and had one of the best experiences. A guy name Tom was very helpful, fast and nice. Was there some other time and someone else told me to kick rocks for the same return. Ask for Tom if he's available.”
8AM - 1PM 2 - 5PM
7 Elm St Ste 1, Boxford
Post Offices
“Let's be real the old lady at the front desk should've retired ~10 years ago. Her bad attitude just gives places like this a bad vibe. Just hire an underpaid college kid, even they'll have more manners. With people already asking to defund the post office this lady isn't really helping her case lol. She told me to call the state department if I had questions about my passport? Seems to me like someone with 60+ years experience working there would know the simple process of filling a passport form out”
“The Staff at this location are 2 of the friendliest people I've ever encountered. I come in there with at least 30 priority envelopes to mail, each one having to be manually entered. It can be time-consuming and tedious. Kelly has helped me the last 2 times I've been in and the other woman (whose name has escaped me, sorry!) helped me during my first visit. Both have been so great, helpful and friendly. They get me in and out of there in record time and make my experience very pleasant. Heck, even the fellow customers I've encountered there are super friendly, too! It's nice to be helped by people that are happy to be helping! Great work, keep it up!”
8:30AM - 4:30PM
41 S Main St, Middleton
Post Offices
“I gave a 4 star rating because I've always had very good customer service at the Middleton Post Office, but today I was so annoyed and felt compelled to air my grievance. I called their phone number not once, not twice, but 3 times this morning. It range 11 times then straight to a busy signal. NO ONE would answer the phone! I had a very quick, simple question. All I wanted was my carrier's name so I could put it on her Christmas card. The greeting says to stay on the line for the next available representative. I ended up having to drive to the post office just to get my question answered. The woman behind the counter first said they were too busy to answer the phone this morning, then told me that she didn't even think the ringer was on because the phone hadn't rung all day. Seriously????? I too work in a busy office, but would never, ever not answer the phone. To shut the ringer off so they don't have to is not just bad customer service, it's downright rude!”
“On Friday, January 12, 2024, Gaurab— the employee who waited on us at the Peabody Postoffice– could not have been more helpful. I had 11 family calendars to mail to kids and grandkids scattered throughout the country He carefully checked each address and found important corrections, never losing patience or his smile during this time-consuming process.”
“Today I got my passport for the first time. Between the snow and going to the wrong location. I surely thought I was going to have to reschedule. However Bob was very helpful and made it happen. Thank you!”
“Friendly hardworking Staff that go over and beyond to help each and every customer! This post office is one of the busiest around and usually always has a line going out the door, especially around the holidays. The entire staff work well together and keep the line moving promptly and efficiently.I always have a great experience coming here! :)”
“The mailboxes in here are very nice. The detail in the craftsmanship is something you do not see often. However this location is in great walking distance to the local business in the area. When there’s a line it just requires for a little patience but once your at the counter the customer service reps are very full of personality but they answer all your questions Whether you need a book of stamps, purchasing a card, shipping a package or inquiry. It’s a very secure location.”
9AM - 12PM 1:30 - 5PM
38 Summer St, Lynnfield
Post Offices
“I've used this post office for years and the staff is uniformly courteous and helpful. Not sure why some of the reviews are negative. There is a long wait at peak hours (e.g. Noon) and before the holidays so they may be a bit understaffed. But that isn't the fault of the employees. They are a good bunch.”
“Great service each time. Friendly people. I've put my mail on hold often too and have never had any problems like the other reviewer. I can't see how anyone would have a problem with the nice people or service there!”
“The people who work here are super helpful! I always feel d*** asking questions about postage/mailing stuff and they answer everything so kindly. This location has the nicest and kindest people working there.”
“I had a very positive experience with Postmaster Chuck Nichols of the Lawrence Post Office earlier this year. I have been trying to find a place to post this review.I had a package that was supposed to arrive in Europe in January. For some reason, it was shipped back to North Reading and then attempted to Europe again, getting as far as NY and then finally shipped back to MA ending up at the Lawrence Post Office, which is not where I had shipped it. Nonetheless, Postmaster Nichols located the package at his facility, which was not easy. I learned through tracking that this is where it ended up and Mr. Nichols searched his inventory until he found it.Additionally, he shipped it back to Europe for me free of charge. All of this occurred over the phone without my having to come in. It eventually arrived at its destination a few months late, but probably would have been lost forever without the help of Mr. Nichols. Needless to say, I am very grateful to him. For this reason and the fact that Mr. Nichols oversees this facility, I recommend the Lawrence Post Office highly!”
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“Our town’s post office lady, Julie just did a big favor for me because she helped me to find the package and then change the address. I accidentally wrote the wrong number of the address on the package for the birthday gift that was prepared by my child. He specifically selected a book and some snacks for his friend’s birthday. I was so glad that was able to fix that or my little one would be upset. You save my day, Julie! Thank you so much!”