Department Stores near Northampton, MA

10 locations found near Northampton

“This is truly a story about a heroine, Yesenia, who is a team lead at Walmart in Northampton, MA. Having worked in the corporate world, I believe her example may be unparalleled when it comes to taking ownership of a problematic situation and doing it with grace….over the course of hours…literally hours to help an 81 year old guy (I accompanied him) who was sold an approximate $1200 phone, paid in full, by an individual working for a third party vendor at Walmart. The gentleman owned a flip phone and he didn’t even know how to use text messages yet the most upscale smart phone was sold to him.

Yesenia initially called multiple people at a carrier involved (had nothing to do with Walmart) and for nearly three and a half hours was met with roadblock after road block. Unable to resolve the situation, Yesenia was finally told that the gentleman should go to a store where the carrier operated.

We then went to the carrier store but were rebuffed again when we were told that they were a franchise and that the corporate store in a nearby town could handle it. However, again we were met with no resolution since the corporate representative, after an initial call to someone with the carrier, couldn’t find a resolution. Finally, the corporate representative of the carrier said he could not help.

We then went back to the Northampton Walmart and Yesenia once again took the reins and began calling a few folks, including the carrier involved, who finally had a solution so the 81year old majorly distraught gentleman could get his 1200 dollars back. It took Yessenia another one hour and thirty five minutes to make it a reality. And Yesenia did this knowing she was supposed to get off her shift a long, long time ago. In total, this was a six hour and forty five minute ordeal. Repeatedly, the elderly gentlemen, who was exhausted, wanted to simply give up.

All that I can say is Yes to Yesenia!! She is the epitome of a selfless employee who too often goes unrecognized. If you are in Walmart and see her, say hi and thank her for a job well done.

I know the Store Manager appreciated Yesenia’s effort. And I hope the Chairman and President of Walmart are forwarded this review!!

Yesenia, good luck with your career at Walmart. You are the very best of humanity!!

Ed Pelis”

3.8 Good257 Reviews

“Easily entered and exited, easy to get to the door from the lot with wheeled carts or even a cane, but often you'll run into drivers who come through dangerously quickly. Keep your wits about you.”

3.6 Good65 Reviews

“Love the store itself, employees are kind and helpful. My issue with ALL Marshall's is they never have plus size clothing on the display racks up front. NEVER. It's always size 0-8, 12 at most. Can we please be kind to all sizes? Thanks.”

4.4 Superb137 Reviews

“All the best deals in the Hadley location are in the basement but it's hard to find. Once I was able to find the elevator and get to the basement I was able to get some good deals on some stuff I needed.”

4.2 Good112 Reviews

“This place is a treasure trove for anyone who loves DIY projects or caring for animals! The staff is always friendly and incredibly knowledgeable, ready to help you find exactly what you need. I love the wide selection of gardening supplies and pet products – I always leave with more than I intended!”

4.2 Good94 Reviews

“i enjoyed walking around the beautiful campus and ended at the campus store where I was met with hospitality. I picked up a couple of sweatshirts and will be back soon..well done!”

4.4 Superb90 Reviews

“Hi, I was in your store today and was helped by Jenny (I believe she is the team leader). She was extremely helpful, courteous, and knowledgable. She made the entire experience very pleasant!”

4.2 Good87 Reviews

“An absolutely amazing experience shopping with Walmart! I was able to find a great kayak for an even better price than I could imagine. The staff were helpful and resourceful. Couldn’t have had a better time!”

3.6 Good228 Reviews

“Well we did manage to get 40 items at $95 dollars or so between food and household items so that wasn't horrid pricing wise. Quality could be better for what you're paying for but this isn't like Dollar General. It's just a step down, for economical benefits (comparitive pricing)”

3.5 Good58 Reviews

“I always have a great shopping experience here! The store is clean, staff are friendly, and I love the variety of products available. It's my go-to spot for everything I need, from groceries to home essentials!”

3.5 Good173 Reviews

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