Lia Auto Group is a car dealership that has received mixed reviews from its customers. While some customers have had positive experiences with the dealership's good customer service and helpful staff, others have encountered issues with the quality of work and lack of communication. The dealership's service department has been praised for its efficiency, with one customer noting that their oil change was completed in just 15 minutes, despite being told it would take an hour. However, another customer was dissatisfied with the service, as the technician left oil on the steering wheel and the car smelled of gasoline afterward. This customer also complained about the lack of communication from the service manager. In terms of sales, a customer who visited the dealership to look at a car they had ordered from another dealership was impressed by the helpful and non-pushy sales staff. However, a friend of a customer had a different experience, as the dealership took some time to diagnose the issue with their Jeep. Overall, Lia Auto Group seems to offer a mixed bag of experiences, with some customers praising the dealership's customer service and efficiency, while others have encountered issues with the quality of work and lack of communication.
Would of got five stars,but the last time I was in servce department there was to many hiccups.
August 2023
I only browsed the lot but it has plenty of room to drive around and browse.
April 2023
Good customer service/ parts department.They shipped out a part to me for half the price my local dealer was asking. I called them up and within a few minutes they explained which part I needed as there were a few variations listed for my make & model.
