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“I’ve made quite a few trips to Westborough Ace since moving here a year ago. Great customer service. Really friendly and knowledgeable. Take a swing by and see for yourself.”
“Monnick is truly wonderful! After unsuccessfully trying Lowes/HD to get some keys copied I stopped here. They warned me the keys may not work as Chevy requires chipped keys, but I asked to try anyway. They happily attempted my request. Then once I got to pay I realized I left my card at home and my apple pay wasn't working. I was so embarrassed but they said no big deal, gave me my keys and said come back and pay later! I was honestly shocked! They didn't have to do that, but they did!And I'm happy to report the keys worked!”
“Grafton true value is not your typical local hardware store. I'm always impressed with them. As a Plumber (Wachusett Plumbing) I'm usually one to skip past small hardware stores because they tend to not have what I need to finish a job.
Three big things:
They know exactly what I'm talking about and what I'm looking for, which isn't the case at most other places.
When you walk in, they immediately ask you what you need and bring you directly to the exact isle and hook.
When you need something a little peculiar, they may not have that specific oddity, but they'll know with about what you need and what they carry to get your job done.
They're just great.
They're right on Hamilton Street which is also convenient.”
“Koopman is an excellent place to shop for just about anything. Their staff is knowledgeable and friendly and always willing to go above and beyond to help you out. The prices are fair and very rarely is anything out of stock.”
“I typically go to tractor supply to get dog food and dog toys. Today I stopped in for another reason and all of the staff were extremely helpful. Especially Courtney, who went above and beyond to help me. I cannot thank her enough. It’s employees like yours (special shout out to Courtney) who truly make a difference not only in your store but also in the community. Courtney thank you again!!”
“The staff here are all very friendly and helpful. Specifically I have had great interactions with Kyle and Ed. They are always willing to answer questions and help me on projects. Additionally Aubuchon has Benjamin Moore paints and other great brands and it’s right in downtown Clinton.”
“We buy a lot of materials from them and the people inside always take care of you. Especially Dan, they're lucky to have someone on top of their stuff and work there for a while.”
“Very friendly staff here, more expensive than Lowe’s but I like supporting family owned businesses. The 2x3 studs are about 20% more expensive vs Lowe’s which I don’t mind. But the studs I got from C&S are scarred up and lesser quality.
At the end of the day that doesn’t really matter but it seems they get a lower quality and sell it for more or it was just an unlucky shipment for them.”
“Great location for a Harbor Freight. This store is well stocked and easy to navigate. Perfect for homeowners or a small business owner. The quality of the tools has gotten better through the last decade while the prices remain low. 5 stars!”
6:00 AM - 10:00 PM
533 Lincoln St, Worcester
Hardware Stores
“This rating is for the staff that work at Lowes in Worcester, MA. The Lowes company need improvement when it comes to how they want managers to handle their third party deliveries. That said, the staff that works at the Worcester store are terrific. After we had been bumped from the appointed delivery day, Jeremiah not only came through with a solid delivery time (that required talking directly to the person making the delivery) but also substituted a better quality product for us when he noticed that one item was no longer in stock. Jeremiah also called me three hours after the delivery was supposed to be made just to make sure the job was completed and done well. Bravo, Jeremiah. Berenice, a clerk at the Pro Shop entrance, was extremely helpful directing me to were to go and who to speak with. She also noticed I was quite stressed, turned to me and asked, "Do you need a hug?" Her hug made me smile and helped turn my day around. Thank you Berenice!”
“So helpful! Great variety of plants and soils,mulches, etc. Very competitive prices. Ordered me an item I couldn't find there or other hardware/garden stores. Good to support small local business!”
“I get my mowers and snow blower serviced at Robinson's in Framingham. They've always done great work and return the equipment quickly. They also clean it! I have them pick-up and drop-off which is huge since I don't have a truck. It costs a little extra but is worth it.They even once picked up my girlfriend's grandparent's snow blower even though they are technically out of range. Now that's wanting to help!The service department is knowledgeable and friendly. I bought my Honda mower here, and will continue to support them any way I can.I have also rented a portable generator from the Hudson store when they didn't have it at Framingham, and they are just as awesome there!I love supporting this small business because they are so focused on helping me. That's hard to find at big box stores.”
“The Home Depot is a Great Place to Shop for Home Project Goods. The Home Depot is the number one Home Retail Store .Home Depot is a great place to work for with Excellent Staff.”
6:30AM - 5PM
25 Central St, Berlin
Hardware Stores
“Always walk in the yard when I'm in the area to pick up lumber, paint, or whatever I need. If you want decent lumber they are a no brainer compared to those other vendors.”
“John was incredibly helpful and was able to take care of me / help me with my application with no hassle! I’ll be stopping by any time I need any electrical help in the future!”
“friendship bread on a Saturday morning! Very knowledgeable staff, always supplies me with what I need, from spray paint to, lumber, to keys and or duct tape. Shop this local spot for sure??”
6:30AM - 4PM
29 Lake St, Hudson
Hardware Stores
“My neighbor lumber yard who delivered to me just a small amount of quality lumber for the DIY swing. I'll ask them whenever I need lumber.I also met with Scott in their kitchen showroom and he helped me a lot to make our kitchen reno project plan clear. I do hope I can figure out the problem on my side and go forward with it.”
6AM - 8PM
530 Turnpike Rd, Shrewsbury
Hardware Stores
“This place is great! Henry was super helpful, patient & knowledgeable when we ordered shades for our house & office! Great guy! Then Krista was super nice & lead us to Roy who helped us check out. Very funny & super nice too. A+++ service - thank you! :)”
“I just went to the Tractor Supply on rt 146 in Millbury Worcester MA line, when I walked in in was met by the Cashier Woman Shannon, she was Awesome and Helped me out and Directed me to what I was looking for, she was very Helpful and she also knew what she was doing......looks like a dedicated worker, so make sure you take care of her”
“Very satisfied with its garden department! I could find what I needed very easily, and the shelves were organized. Also, their customer service helped me find what I was looking for.
Highly recommend it.”
“I drove an hour to get two Solar torch lights on clearance sale. I get to the front and they ring up as 1cent each. The manager said he cant sell them, I said the store should honor the price. "Nope". Then change it to the clearance price, and it was on the screen he could have entered it. "Nope, I need to throw them out" R U Freaking kidding me!! I bought a boat load of lights from this store and still like the place. But I just got screwed on this one.”
“We have had great experiences with the gentlemen staffing the decking supply area. Both Zach and Jamie were incredibly knowledgeable and helpful. They even managed to keep smiles on their faces when it was apparent the store was woefully under-staffed. Many thanks!”
“Thank you so much to Cody and Denis for all their help in getting me the necessary supplies to build my custom kitchen cart. It came out exactly how I imagined it and I love it so much. These guys deserve a raise!”
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“The folks at Ace Hardware are always so helpful and friendly. It’s nice to be able to get in and out quickly and without fighting for parking! They’re right down the road from me and it’s just a much nicer experience than the larger stores. I was there today and their associate Frank was so wonderful and welcoming. Always a great experience going there!”