Members Plus Credit Union is a long-standing non-profit financial institution serving the community. Reviews consistently highlight fantastic experiences and great service. Members describe the staff as wonderful, friendly, nice, very helpful, professional, and personable, often greeting people with a smile. Specific qualities praised include being knowledgeable, trustworthy, and paying attention to details. Staff members provide empathy, compassion, support, and consideration, making difficult situations easier to navigate. The service is noted for being both professional and personable, with staff always ready to help with questions and banking needs. The process for products like personal loans is described as easy, with a navigable website and efficient follow-up that makes members feel at ease. The overall treatment from entering to leaving the establishment receives high praise, with many members stating they are very happy and pleased with the entire team. The Norwood location, in particular, is commended for these qualities.
I called inquiring about becoming a member at members plus and Kamaia let me know everything I needed to know to get started. As I just moved in the neighborhood and am looking for a new credit union where I feel I can trust; She was very knowledgeable and personable, and I will definitely be opening up an account with... read full comment
July 2024
I love going to Members Plus in Norwood. Everyone is friendly, nice, and very helpful. Noreen is the Best!!! She always knows what to do and how to help my banking needs. Great service. Thank you
July 2024
Love my credit union tellers always so friendly and helpful, big smiles every time I walk in. Eileen
