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“I needed help ordering my checks to be sent to a different address. The clerk who helped me took the time to assure me that the new checks would be securely directed to the new address. Her professionalism was both friendly and helpful.”
“After almost 40 years with ( the various iterations of) Medical Área Federal Credit Union ( MAFCU) I moved all of our accounts over to Direct Federal CU. Juan and Mark in the Needham, Mass office are excellent, helpful and deliver consistently excellent customer service. These are things that were lost over time with our former CU relationship.
Juan and Mark always add a personal touch to each visit. It is a pleasure to do business with this organization.”
“The service was so good. I went for a loan and I wasn't approved but the manager helped me with other options to solve my problem. I truly appreciate her help. A great place to bank.”
“A very good small bank/credit union with knowledgeable assistants. I do most of my banking online and call to ask specific questions or to get assistance and find everyone I interacted with friendly, polite, and patient. The rates are better than those at large commercial institutions.”
“SCU is outstanding great employees fine place to do banking. Great personality from everyone. You can't go wrong highly recommend. They will help you every step of the way.”
“I like this bank in general, after getting robbed by a bigger bank with the whole debit card overdraft scam, I was glad to go to an honest bank that did not search for loopholes and I haven't had any issues keeping my account balanced and no overdrafts...hooray! My only complaint is, they did not give me the best interest rate when I applied for a car loan, their competitor gave me a better one, so I am paying low interest to that competitor. I also tried to used them for a debt consolidation loan but again, rates too high and I borrowed elsewhere. Still, they're convenient to my home, they're friendly when I go in, and they collect toy donations at the holidays, which makes it easier to drop off!”
“I've banked with ECU for over 15 years now and can say it's an awesome bank. They've helped me out on many occasions and I don't see myself switching, ever.”
“This bank is run EXACTLY the way a bank should be. The staff is helpful and competent. They don't charge you a bazillion fees. I've never been blindsided by strange account charges. They are friendly, community minded and overall excellent!”
“Pleasantly surprised how new the space was and the service is prompt. This is located on the District Ave complex across from the AMC theatre. When you first enter, you are first greeted by a front desk person who directs you to a bank rep. There is an atm to get cash and the rest of the space is devoted to individual offices to meet with the bank rep. There is free fast WIFI. There is one hour parking in the front of the building otherwise park in the garage.”
“The Branch Manager was very patient, helpful, professionally courteous and very generous with her time. Her ability to be calm and professional is something that I truly admire and it should be an inspiration for others. I feel like I have a family at Mass Ave. Branch ??”
“I have had only good experiences with the Sharon Credit Union. During the pandemic, I was able to make an appointment to see my safe deposit box, and the manager fixed another issue while I was there.”
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“I have been a member of Members plus since 1993. I love Members plus the Norwood location I live in Norwood. I absolutely appreciate Andrew Martin MINTON Noreen all of the staff there I just opened a CD for one year 7% added some extra money to my savings as well. I just love Members plus and I would never do any other banking with any anyone else than Members plus thank you for being so customer oriented. Thank you for your staff. Please give a shout out to Andrew and Noreen I greatly appreciate Members plus.”