Worst customer service ever. I called in for some travel help and they wouldn’t help me after making me wait for an hour. Definitely changing my bank soon and will tell my friends and family to never get a rockland trust account!
October 2023
The white lady name Susan is just nasty. How do they keep her for so long? Have some respect lady or go home. You are serving the community of Norwood and we deserve better. Just not the job or location for you. Hopefully next time, I do not see you again!
September 2023
The bank manager Gerry is unprofessional he doesn't greet you unless you know him personally. Some staff members should be retrained in customer service. It all starts with the bank manager he is terrible.
