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“First time visiting the store with my older son. Purchased a number of 12 foot 6x6’s and 4x4 pressure treated timbers. As one knows, they weigh an absolute ton especially when wet. The lot attendant, Francisco, came right over and asked if we needed help loading them in to our truck. It was perfect timing, he couldn’t have been any more helpful and just overall pleasant.
Home Depot, be thankful you have Francisco, he’s a great asset!!”
“The paint department has grown over the past few years and the selection, availability and service are tops. Dennis L has made this department top notch. I went in a few days ago and loaded up on stuff I needed. This store is great and even better since the Ace conversion as far as selection goes. Best paint in the area and best paint service. Dennis has decades of experience in the paint industry. You won't get that at the big box store.
I recommend this store.”
“Strangely sterile for a hardware store or extremely clean and well kept. Up to you
Had exactly what I needed and the store practically guided me to what I was looking for!
Friendly staff too”
“I’ve been going here for 3-4 years now, these guys are excellent and easy to work with, they carry mostly anything you’ll need as far as lumber and building supplies.”
“Grafton true value is not your typical local hardware store. I'm always impressed with them. As a Plumber (Wachusett Plumbing) I'm usually one to skip past small hardware stores because they tend to not have what I need to finish a job.
Three big things:
They know exactly what I'm talking about and what I'm looking for, which isn't the case at most other places.
When you walk in, they immediately ask you what you need and bring you directly to the exact isle and hook.
When you need something a little peculiar, they may not have that specific oddity, but they'll know with about what you need and what they carry to get your job done.
They're just great.
They're right on Hamilton Street which is also convenient.”
“I buy fall protection gear here for my crews. This company is knowledgeable, well stocked and reasonably priced. Most important, they have employees that think and can solve problems! A true find!”
“Very friendly staff here, more expensive than Lowe’s but I like supporting family owned businesses. The 2x3 studs are about 20% more expensive vs Lowe’s which I don’t mind. But the studs I got from C&S are scarred up and lesser quality.
At the end of the day that doesn’t really matter but it seems they get a lower quality and sell it for more or it was just an unlucky shipment for them.”
“Humza was so friendly and professional ! He came within one day of contacting him (we live in Arlington MA), was extremely confident (“100%” sure) of the source of water damage in one of our ceilings and repaired the upstairs leak in less than an hour for a very reasonable price. We will definitely recommend him to our neighbors and friends.”
“An absolute hidden gem of Worcester. Whether you're looking for a wrench or a tablesaw, it'll eventually pop up at the Tool Shed. I've found many diamonds in the rough over the years that have become staple tools in my arsenal.”
“I love harbor freight because I can always find great deals on tools, supplies and other things i need. Always great prices on gloves, eye and hearing protection, zip ties and gorrilla tape. I especially love the canvas tarp they sell. They're a bit expensive but worth every penny. They last longer than every other tarp I've purchased.”
“As an interior contractor we love this store Koryne and staff are are very knowledgeable with their products and always eager to help kitchen designs are great also-Gene Carpentry Services CT LLC”
“At first I was told by another associate in rentals the gas chain saw was available. We arrived and it was not available. We then communicated with Jeff instead and he found a solution for us. He spent a long time explaining how to use a battery pack chainsaw. We had a problem, brought it back he adjusted it for us right away. He is very knowledgeable and I couldn't ask for better customer service to fix the situation.”
“My boyfriend & I were on the hunt for an indoor garage heater other than electric. Although we were uncertain of propane being safe for indoors. At arrival we were greeted by Donna. She was very informative and helped us pick the ideal heater with ease. Thanks Donna!”
“This HD seems to be well stocked most of the time. For whatever reason I find the store set up to be different than any other HDs I usually go to. So far I haven't found overly friendly or helpful staff but I'm new to the area and I've only been in here a few times. Customer service seems friendly enough.
Update! The staff here are always very friendly and helpful especially customer service/returns/pickup.”
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“I was very surprised to see not only workers but the shoppers walking around with their masks ( some of them n95) only covering their mouth not their nose and mouth together! pure ignorance.... if you don't cover your nose at the same time you aren't protecting anything!”